Pensions Support Coordinator
1 month ago
Support Coordinator East Ipswich, Suffolk
Permanent, full time (37.5 hpw), rota working
36 per hour (£24,664 to £26,123 per annum)and great benefits including Health Cash Plan
Additional payments for sleep in £50 and on call £14.Want to be part of a team that really cares and empowers you to help change a customers life for the better? As one of Support Coordinators, youll be at the heart of supporting our customers who have complexmental health needs to develop their skills to live more independently in the community. Youll make a big difference each day as you help our customers achieve their hopes and aspirations. Typical day as a Support Coordinator
Starting the day with a cuppa and handover with colleagues, catching up on any changes since you were last on shift and the tasks/ support planned for the day ahead.
You will be supporting customers with their identified support needs such as helping with some cleaning, paying some bills, accompanying to a community activity or an appointment or you could be supporting customers to learn and regain skills with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation when they are able.
You might be arranging an inhouse cooking group, BBQ or an activity in the community such as a trip to Felixstowe for Fish and Chips.
You might have a linkwork session booked with a customer to review their support plans/ risk assessments or checking in with them to make sure everything is going to plan.
Supporting customers with severe and enduring mental health, who may also have a substance misuse issue, a mild learning disability/ autism.
Supporting customers at times of crisis, adapting how we work to support customers in their recovery.
You might be supporting a customer to view options for move on and supporting them to have assessments and make arrangements to move on to their next home
Fancy going home each day knowing that you have helped change our customers lives for the better? Passion to support our customers to live their best life, working collaboratively with an eye for detail.
Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.
Experience of working in a supported housing/ mental health/ substance misuse/ learning disability/ autism background
To get from A to B, when working in services and for on call purposes, youll need a vehicle insured for business purposes. The great news is that well pay your mileage
Outside of work Kathy enjoys swimming, and has two dogs, two cats and two children to keep her busy Where were flexible with you, we do need to meet the needs of our customers. There is a rolling rota, working days, evenings, weekends and bank holidays. Shifts are typically 9am-5/6pm, 2pm-11pm sleep in 7am-3/4pm.
Although youll spend some time lone working, we do get together regularly in the daytime for training and team meetings.
Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
Youll need an Enhanced DBS check done and we pay for that.
Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. 34 days leave (including bank hols and a me day to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too
~ Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
~ Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Our tools and support help you when you need them.
~ Learn more about ourbenefits on our website.
Click APPLY NOW to see ourSupport Coordinator Job Description, find out aboutus and for help to apply. Finally, do let us know if theres anything we can do, to help you shine in our process by making reasonable adjustments at.
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