Key Account Manager

3 weeks ago


United Kingdom Croft Communications Limited Full time

MSP Account Manager - Multiple Locations
Job Type: Full-time
Performance bonus
Schedule: Monday - Friday
Croft's Offices in either Fleet, Birmingham, Leeds, Preston or Barnsley
Experience: 1 year in sales and account management (preferred but not a requirement)
Telephone *
By submitting this form I am agreeing to the privacy policy of this website.
By submitting this form I am agreeing to the privacy policy of this website.
* Croft is a Managed Service Provider delivering next generation technology & managed services to a range of clients in the SME, corporate and public sectors. Key areas of our business include business mobiles, business phone systems, business broadband, managed IT services, managed cyber security services, hosted telephony, contact centres, and IT hardware repair. As a MSP Account Manager you will:
• Deliver an outstanding customer experience.
• Be the first point of contact for your customers questions, and service requests.
• Work with customers to ensure they have the correct products and services to match their requirements.
• Recognise opportunities to cross-sell additional products and services.
• Purposeful usage analysis reporting.
• Maintain CRM database.
Outstanding customer service skills.
• Computer literate (including Excel).
• Telephone *
By submitting this form I am agreeing to the privacy policy of this website.
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