2Nd Line IT Support

3 weeks ago


Hull East Yorkshire, United Kingdom Principal IT Full time

2nd Line IT Support - Hull - £28,000 to £30,000

Principal IT are working exclusively with a company based in Hull that are recruiting for a 2nd Line IT Support Technician. They work closely with public sector companies across the UK providing framework agreements. The company prides itself on simplicity, flexibility, transparency and value.

Role & Responsibilities:

As an IT Support Technician you will be part of the Cloud Infrastructure team, therefore responsible for monitoring the internal infrastructure along with providing support and troubleshooting for all IT Systems in the business. You will be join others in carrying out networking maintenance and upgrades which will include physical movement of IT equipment. Our client prides themselves on their Cyber Essentials Plus Accreditation so keeping this is key, you will also carry out audits on IT Systems.

Experience Required:

2 years of 2nd/3rd Line IT Support
Windows 10/11 Support experience including WDS
Remote Desktop Support experience
Software patch management experience
Layer 2 Networking and Wi-Fi experience

Desirable Skills:

MacOS Support and Deployment
Exchange Online management
OneDrive\SharePoint management
Microsoft Azure experience

The Package:

Starting salary £28,000 dependant on experience and qualifications
Performance related bonus (after a successful probation period)
Pension (company supported)
Life Insurance
Private Medical (after a successful probation period)
26 days holiday + bank holidays
Tailored training & development
A great working environment and regular social events
Being part of an entrepreneurial team that challenges you and gives you fantastic career progression
Hybrid working 2/3 days a week from home (after probation)

How to Apply

If you are interested in hearing more about this 2nd Line IT Support position or interested in applying for the role please follow the link below or contact Principal IT Directly.

INDGH #J-18808-Ljbffr

  • Hull, East Yorkshire, United Kingdom Principal IT Full time

    2nd Line IT Support - Hull - £28,000 to £30,000 Principal IT are working exclusively with a company based in Hull that are recruiting for a 2nd Line IT Support Technician. As an IT Support Technician you will be part of the Cloud Infrastructure team, therefore responsible for monitoring the internal infrastructure along with providing support and...


  • Hull, United Kingdom Digital Waffle Full time

    Digital Waffle are proud to be partnered with this leading languages organisation that is renowned as a true leader within their space.With a vibrant headquarters in Hull's city centre, you will join a talented and well-established Technology team as their 2nd Line Support Technician. As the 2nd Line IT Support Technician, you will join an established IT...


  • Kilmarnock, East Ayrshire, United Kingdom Ernest Gordon Recruitment Limited Full time

    Junior 1st Line IT Support (MSP) 22,000 to £25,000 + Training + Company Benefits + Progression Are you a Junior 1st Line IT Support Engineer? Are you looking for the opportunity to progress your career within a well-established MSP who work with very high quality tech in high end sectors focusing on employee career progression? Do you want the...

  • 2nd Line Helpdesk

    1 month ago


    West Yorkshire, United Kingdom Gold Group Full time

    **2nd Line Helpdesk Engineer** West Yorkshire **Brief** 2nd Line Helpdesk Engineer needed for a highly reputable managed service provider based in West Yorkshire who are looking to employ an experienced and well-rounded 2nd Line Helpdesk Engineer that takes pride in their work with an in-depth knowledge of development using Office 365, Windows Server,...

  • IT Support Officer

    3 days ago


    South East, United Kingdom Hudson Shribman Full time

    IT Support Officer (1st / 2nd Line Support) £c30-35k+ Benefits South East ABJ6998 PERMANENT MUST HAVE OWN transport As an IT Support Officer you will provide effective 1st and 2nd line IT assistance across all aspects of the SME business. As IT support administrator you will support the companies user base at a 1st and 2nd line support level, including...


  • Brighton, East Sussex, United Kingdom Better Days Recruitment Full time

    Job Description A great opportunity to join a smaller sized, dynamic and ever-changing IT and Technical Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing Service Desk team. The successful person for this role will become an integral part of the Service Desk Team and...


  • Brighton, East Sussex, United Kingdom Better Days Recruitment Full time

    A great opportunity to join a smaller sized, dynamic and ever-changing IT and Technical Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing Service Desk team. The successful person for this role will become an integral part of the Service Desk Team and will be looking...


  • Brighton, East Sussex, United Kingdom Better Days Recruitment Full time

    A great opportunity to join a smaller sized, dynamic and ever-changing IT and Technical Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing Service Desk team. The successful person for this role will become an integral part of the Service Desk Team and will be looking...


  • Newcastle Upon Tyne, North East, United Kingdom Latcom Full time

    2nd/3rd Line IT Support Engineer.My client based in Newcastle are looking for a 3rd Line IT Support Engineer but would consider an experienced 2nd liner ready to step into a 3rd line role. Client will offer training, pay for course/certifications and progression!Submit your CV and any additional required information after you have read this description by...


  • Doncaster, South Yorkshire, United Kingdom Concept Resourcing Full time

    2nd Line Hardware Support Duration: 2 Months (possible extension) Day Rate £160 per day Inside IR35 Onsite 5 days a week in Doncaster (sometimes to Preston site) - 8-5pm - Monday to Friday Join our dynamic ICT team as we embark on an exciting mobile refresh project. We're seeking a proactive and dynamic individual to provide temporary 2nd line support...


  • Newhaven, East Sussex, United Kingdom Jago Consultants Full time

    2nd line support engineer required. Our client is a small UK based IT organisation who pride themselves on providing a professional IT Support Service across Sussex. They are now looking for an experienced 1st / 2nd line engineer to join their team based in Newhaven. Position Overview Resolving IT support issues with a pressurised environment Managing...

  • 2nd line analyst

    1 day ago


    West Yorkshire, United Kingdom Hays Full time

    Are you a skilled IT professional with a passion for providing exceptional technical support? We are seeking a2nd Line analystTo join our dynamic team. As a key member of our IT support department, you will play a crucial role in ensuring smooth operations and outstanding service for our clients.Responsibilities:Technical Support:Provide 2nd line technical...

  • 2nd line analyst

    2 days ago


    West Yorkshire, United Kingdom Hays Full time

    Are you a skilled IT professional with a passion for providing exceptional technical support? We are seeking a2nd Line analystTo join our dynamic team. As a key member of our IT support department, you will play a crucial role in ensuring smooth operations and outstanding service for our clients.Responsibilities: Technical Support:Provide 2nd line technical...


  • Yorkshire and Humberside, United Kingdom Oscar Technology Full time

    My client is looking for an experience 2nd Line Support Engineer to join the team on a 3-month contract. Details are of the contract are highlighted below: **Role**: 2nd Line Support Engineer **Duration**: 3 months **Location**: York (Hybrid working) **Day rate**: £170-£200 (outside IR35) **Start**: ASAP **Skill requirements**: - Office 365 - Windows...


  • Brighton, East Sussex, United Kingdom Profectus Recruitment Ltd Full time

    Profectus are working with a well-established growing MSP in the Brighton area who are looking for a 2nd line support engineer for their expanding team. With a focus on exceptional customer service and technical expertise, you'll support clients both remotely and on-site so having a drivers license is essential. Proficiency in Microsoft environments,...


  • North East England, United Kingdom Latcom plc Full time

    My client based in Newcastle are looking for a 3rd Line IT Support Engineer but would consider an experienced 2nd liner ready to step into a 3rd line role. Client will offer training, pay for course/certifications and progression! This role offers hybrid working depending on project work and is very flexible on working hours! You will be responsible for...


  • Kingston upon Hull, United Kingdom Senitor Recruitment Full time

    My Client is looking for a 2nd Line Support Engineer with some 3rd line experience who is available immediately with an Enhanced DBS. This role will be full time 5 days on site per week in Hull Skills needed include; Active Directory, Office 365, SharePoint, Hyper V, Powershell. You will be helping with some project work. Please send me your CV if you...

  • 1st/2nd Line Support

    1 month ago


    East Midlands, United Kingdom Senitor Recruitment Full time

    1st/2nd line support - Office 365, Active Directory, Troubleshooting - East Midlands The role will consist of providing support to customers as well as assisting the 1st line team when needed, working closely alongside the IT manager. **Key skills (not all essential)**: Office 365 Active Directory Troubleshooting Windows New User Setups Security...


  • East Ham South, United Kingdom Senitor Associates Limited Full time

    My client is seeking a talented IT professional with a passion for entertainment to drive innovation and deliver unforgettable experiences. If you're ready to be part of something extraordinary, apply now!Key Responsibilities-Offer 2nd & 3rd line technical support for approved hardware and software.Collaborate with third-party service suppliers to ensure...

  • Desktop Engineer

    3 days ago


    York, North Yorkshire, United Kingdom FDS, A DXC Technology Company Full time

    We are looking for a team orientated, customer focused and enthusiastic Desktop Engineer to support a leading client providing a best-in-class 2nd/3rd line support within a Tech Bar (Walk in Centre) environment and at the users deskside, the Tech Bar also provides a virtual service for remote workers. This is a full-time permanent on-site position based in...