IT 1st line and 2nd line support technician

2 weeks ago

Brighton East Sussex, United Kingdom Better Days Recruitment Full time

A great opportunity to join a smaller sized, dynamic and ever-changing IT and Technical Support organisation in the Brighton area.
My client is looking for an experienced 2nd Line IT Support person to join their busy and growing Service Desk team. The successful person for this role will become an integral part of the Service Desk Team and will be looking for the next step in their career.
The role is to provide some 1st Line but mainly 2nd Line support to a mix of national and international customers while providing an outstanding level of customer service. You will enjoy working closely with team members and external IT Engineers and be accountable for being the first port of call to review tickets and to delegate the work accordingly across the team.
You will have the opportunity to demonstrate your already gained technical knowledge and ability while learning news skills and technologies as the role progresses.
There is plenty of opportunity with this company to progress your career witihin IT Support. The role is currently office based, but there may be an opportunity if desired to become an IT Engineer and be field based.
A driving license is preferred but not essential.
Solid experience of 1st and 2nd Line IT Technical Support
* Outstanding communication and customer service skills
* Enjoys working as part of a close team and building relationships with external customers
* Full experience of the MS Suite - MS Office 365, Windows 10/11/Active Directory
* Experience of working with network technologies (Firewalls, Switches and Routers, WiFi)
* Experience of working with a Service Desk Ticketing system
* Experience in Cloud Solutions (MS Office 365, Azure)
*

  • IT 1st line and 2nd line support technician

    7 days ago

    Brighton, East Sussex, United Kingdom Better Days Recruitment Full time

    A great opportunity to join a smaller sized, dynamic and ever-changing IT and Technical Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing Service Desk team. The successful person for this role will become an integral part of the Service Desk Team and will be looking...

  • IT 1st line and 2nd line support technician

    1 day ago

    Brighton, East Sussex, United Kingdom Better Days Recruitment Full time

    Job Description A great opportunity to join a smaller sized, dynamic and ever-changing IT and Technical Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing Service Desk team. The successful person for this role will become an integral part of the Service Desk Team and...

  • Junior 1st/2nd Line IT Support

    3 days ago

    Kilmarnock, East Ayrshire, United Kingdom Ernest Gordon Recruitment Limited Full time

    Junior 1st Line IT Support (MSP) 22,000 to £25,000 + Training + Company Benefits + Progression Are you a Junior 1st Line IT Support Engineer? Are you looking for the opportunity to progress your career within a well-established MSP who work with very high quality tech in high end sectors focusing on employee career progression? Do you want the...

  • 2nd Line Support Engineer, Microsoft

    1 day ago

    Horsham, West Sussex, United Kingdom Spectrum IT Recruitment Full time

    Job Description An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their day-to-day tasks. Support a wide range of services including, network devices,...

  • 2Nd Line IT Support

    2 weeks ago

    Hull, East Yorkshire, United Kingdom Principal IT Full time

    2nd Line IT Support - Hull - £28,000 to £30,000 Principal IT are working exclusively with a company based in Hull that are recruiting for a 2nd Line IT Support Technician. They work closely with public sector companies across the UK providing framework agreements. The company prides itself on simplicity, flexibility, transparency and value. Role &...

  • Graduate 1st Line Helpdesk Support

    3 days ago

    Kilmarnock, East Ayrshire, United Kingdom Ernest Gordon Recruitment Limited Full time

    Join to apply for the Graduate 1st Line IT Support (MSP) role at Ernest Gordon Recruitment Join to apply for the Graduate 1st Line IT Support (MSP) role at Ernest Gordon Recruitment Sign in to save Graduate 1st Line IT Support (MSP) at Ernest Gordon Recruitment . Are you a graduate 1st Line IT Support Engineer? Are you looking for the...

  • 2Nd Line Service Desk Technician

    2 weeks ago

    Brighton, East Sussex, United Kingdom Better Days Recruitment Ltd Full time

    A great opportunity to join a smaller sized, dynamic and ever-changing IT and Technical Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing Service Desk team. The successful person for this role will become an integral part of the Service Desk Team and will be looking...

  • Fully Remote 2nd Line Support

    2 weeks ago

    Hull, East Yorkshire, United Kingdom Principal IT Full time

    2nd Line IT Support - Hull - £28,000 to £30,000 Principal IT are working exclusively with a company based in Hull that are recruiting for a 2nd Line IT Support Technician. As an IT Support Technician you will be part of the Cloud Infrastructure team, therefore responsible for monitoring the internal infrastructure along with providing support and...

  • 2nd Line Service Desk Technician

    7 days ago

    Brighton, East Sussex, United Kingdom Better Days Recruitment Full time

    Job Description A great opportunity to join a smaller sized, dynamic and ever-changing IT and Technical Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing Service Desk team. The successful person for this role will become an integral part of the Service Desk Team and...

  • 2nd Line Service Desk Technician

    2 weeks ago

    Brighton, East Sussex, United Kingdom Better Days Recruitment Full time

    A great opportunity to join a smaller sized, dynamic and ever-changing IT and Technical Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing Service Desk team. The successful person for this role will become an integral part of the Service Desk Team and will be looking...

  • 2nd Line Service Desk Technician

    1 day ago

    Brighton, East Sussex, United Kingdom Better Days Recruitment Full time

    Job Description A great opportunity to join a smaller sized, dynamic and ever-changing IT and Technical Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing Service Desk team. The successful person for this role will become an integral part of the Service Desk Team and...

  • 2nd Line Service Desk Technician

    2 weeks ago

    Brighton, East Sussex, United Kingdom Better Days Recruitment Full time

    A great opportunity to join a smaller sized, dynamic and ever-changing IT and Technical Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing Service Desk team. The successful person for this role will become an integral part of the Service Desk Team and will be looking...

  • 1st Line IT Support Engineer

    4 weeks ago

    Brighton, United Kingdom In Technology Group Limited Full time

    1st Line IT Support Engineer - Brighton - £27,000 - Hybrid working! **Role**: 1st Line IT Support Engineer **Areas**: Brighton **Salary**: £25,000 - £27,000 - Hybrid working! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Brighton. This is a...

  • 1St Line IT Service Desk Engineer

    2 weeks ago

    Brighton, East Sussex, United Kingdom Better Days Recruitment Ltd Full time

    A great opportunity to join a smaller sized, dynamic and ever-changing IT and Technical Support organisation in the Brighton area. My client is looking for an experienced 1st Line IT Support Engineer to join their busy and growing Service Desk team. The successful person for this role will become an integral part of the Service Desk Team and will be...

  • 2nd Line Service Desk Technician

    2 weeks ago

    Brighton, United Kingdom Better Days Recruitment Ltd Full time

    A great opportunity to join a smaller sized, dynamic and ever-changing IT and Technical Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing Service Desk team. The successful person for this role will become an integral part of the Service Desk Team and will be looking...

  • 1st/2nd Line Support

    1 month ago

    East Midlands, United Kingdom Senitor Recruitment Full time

    1st/2nd line support - Office 365, Active Directory, Troubleshooting - East Midlands The role will consist of providing support to customers as well as assisting the 1st line team when needed, working closely alongside the IT manager. **Key skills (not all essential)**: Office 365 Active Directory Troubleshooting Windows New User Setups Security...

  • 2nd Line Service Desk Technician

    2 weeks ago

    Brighton, United Kingdom Better Days Recruitment Full time

    A great opportunity to join a smaller sized, dynamic and ever-changing IT and Technical Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing Service Desk team. The successful person for this role will become an integral part of the Service Desk Team and will be looking...

  • 2nd Line Service Desk Technician

    2 days ago

    Brighton, United Kingdom Better Days Recruitment Full time

    A great opportunity to join a smaller sized, dynamic and ever-changing IT and Technical Support organisation in the Brighton area. If you are interested in applying for this job, please make sure you meet the following requirements as listed below.My client is looking for an experienced 2nd Line IT Support person to join their busy and growing Service Desk...

  • 2nd Line Service Desk Technician

    2 weeks ago

    Brighton, United Kingdom Better Days Recruitment Full time

    A great opportunity to join a smaller sized, dynamic and ever-changing IT and Technical Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing Service Desk team. The successful person for this role will become an integral part of the Service Desk Team and will be looking...

  • 2nd Line Service Desk Technician

    1 week ago

    Brighton, United Kingdom Better Days Recruitment Full time

    Job DescriptionA great opportunity to join a smaller sized, dynamic and ever-changing IT and Technical Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing Service Desk team. The successful person for this role will become an integral part of the Service Desk Team and...