Deskside Support Engineer
3 weeks ago
Printer Installation - Field Installation Engineer - 1st Line Support
Location - London
Overview
We are seeking a skilled Printer Installation Technician. The primary responsibility of this role is to efficiently install and configure printers, including Multi-Function Printers (MFP), desktop printers, and Fiery servers.
The ideal candidate will have a strong technical background in printer hardware and software, excellent problem-solving skills, and a customer-focused attitude.
Position Requirements
- Install and configure desktop printers, MFPs, and Fiery servers according to manufacturer specifications.
- Troubleshoot and resolve any issues related to printer hardware, software, or connectivity during installation.
- Conduct thorough testing of installed printers to ensure proper functionality and performance.
- Provide basic onsite training to end-users on printer operation and maintenance.
- Collaborate with other team members to coordinate installation schedules and ensure timely completion.
- Maintain accurate records of all installations, including configurations, serial numbers.
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