Deskside Support Engineer

3 weeks ago

Uxbridge Greater London, United Kingdom Cognizant Full time

Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk, Network Services and Environment Management Services.

Job roles and responsibilities

  • Configure, troubleshoot, isolate, repair, and resolve all customer desktop issues including desktop/laptop hardware and software, mobile devices, printer/scanners/copiers, audio visual equipment, hardware peripherals and other desktop related equipment
  • Troubleshoot and repair desktop computers tenure they interconnect seamlessly with multiple systems including network drives and all business productivity applications
  • Troubleshoot application issues
  • Resolve users’ IT issues related to Desktops, Laptops, Windows / MAC operating systems, Printer setup, Resolve printer issues
  • Work independently troubleshoot all support requests and follow escalation policies
  • Responsible for computer hardware builds and maintaining inventory for computers ready deploy
  • Provide support tall business users
  • Establish and maintain a positive professional relationship with users and clients
  • Participate in testing, documentation and implementation of assigned projects
  • Additional duties as and when required

Essential Skills:

  • Desktop operation and support Installation, configuration, administration and maintenance of ongoing usability of desktop, computers, peripheral equipment and software within established standards and guidelines.
  • Works with vendor support contacts resolve technical problems with desktop computing equipment and software.
  • Recommends and / or performs upgrades on systems ensure longevity; Works with procurement staff purchase hardware and software.
  • Flexible to travel and should have Driving License
  • Assesses functional needs determine specifications for purchases; Orders computer supplies.
  • Windows 7 & Windows 10 Operating systems, MAC background, Printers troubleshooting knowledge & O365 / Adobe / Skype / MS Teams troubleshooting

At Cognizant you will experience an exciting mix of innovation by design, creativity, collaboration and efficiency within a framework of stimulating objectives and a passion for delivering the best to our customers.

You will be joining a network of some of the most creative, innovative and dedicated people in the industry with ample opportunities to learn and develop your career.

Our Associates are chosen for their attitude, skills, knowledge and enthusiasm but above all, their belief that anything is possible.

Cognizant is an equal opportunities employer and we welcome all applications regardless of race, colour, gender, ethnic origin, nationality, religion or beliefs, disability, age, sexual orientation, political opinions or trade union membership.

  • Deskside Support Engineer

    5 days ago

    Uxbridge, Greater London, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...

  • Deskside Support Engineer

    5 days ago

    Uxbridge, Greater London, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...

  • Deskside Support Engineer

    1 week ago

    Uxbridge, Greater London, United Kingdom Cognizant Full time

    Job Description Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User...

  • Deskside Support Engineer

    3 weeks ago

    Uxbridge, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...

  • Deskside Support Engineer

    3 weeks ago

    Uxbridge, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...

  • Deskside Support Engineer

    3 weeks ago

    Uxbridge, United Kingdom Cognizant Full time

    Job DescriptionCognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User...

  • Deskside Support Engineer

    3 weeks ago

    Uxbridge, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...

  • Deskside Support Engineer

    3 weeks ago

    Uxbridge, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...

  • Deskside Support Engineer

    3 weeks ago

    Uxbridge, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...

  • Deskside Support Engineer

    3 weeks ago

    Uxbridge, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...

  • Deskside Support/Site Support Engineers

    1 day ago

    Uxbridge, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support/Site Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User...

  • Deskside Support Engineer(VIP Support)

    2 weeks ago

    London, United Kingdom Cognizant Full time

    Job Description As a Deskside Support Engineer, you will serve as the first point of contact for customers seeking technical assistance in person, over the phone, remote connection software, chat, and email. Key Responsibilities : Serve as the first point of contact for customers seeking technical assistance in person at walkup support locations, over...

  • Deskside Support Engineer

    1 month ago

    London, United Kingdom Cognizant Full time

    This is an excellent opportunity for an Deskside Support Engineer(VIP Support) to be part of leading-edge technology projects. Cognizant’s Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure....

  • Deskside Support Engineer(VIP Support)

    1 month ago

    London, United Kingdom Cognizant Full time

    As a Deskside Support Engineer, you will serve as the first point of contact for customers seeking technical assistance in person, over the phone, remote connection software, chat, and email. Key Responsibilities : Serve as the first point of contact for customers seeking technical assistance in person at walkup support locations, over the phone, remote...

  • Sr. Deskside Engineer

    5 days ago

    Uxbridge, Greater London, United Kingdom Cognizant Full time

    Cognizant is seeking Sr. Deskside Engineer for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk,...

  • Sr. Deskside Engineer

    5 days ago

    Uxbridge, Greater London, United Kingdom Cognizant Full time

    Cognizant is seeking Sr. Deskside Engineer for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk,...

  • Sr. Deskside Engineer

    1 week ago

    Uxbridge, Greater London, United Kingdom Cognizant Full time

    Job Description Cognizant is seeking Sr. Deskside Engineer for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User...

  • Sr. Deskside Engineer

    1 week ago

    Uxbridge, United Kingdom Cognizant Full time

    Cognizant is seeking Sr. Deskside Engineer for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk,...

  • Sr. Deskside Engineer

    1 week ago

    Uxbridge, United Kingdom Cognizant Full time

    Cognizant is seeking Sr. Deskside Engineer for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk,...

  • Sr. Deskside Engineer

    1 week ago

    Uxbridge, United Kingdom Cognizant Full time

    Cognizant is seeking Sr. Deskside Engineer for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk,...