Facilities Administrator

2 weeks ago


Gillingham Kent, United Kingdom Unite Foundation Full time

Are you experienced in managing a team to deliver high quality planned and reactive maintenance services in a property management environment, whilst keeping a customer focus? We are Unite Students, a progressive FTSE 100 company and the leading provider of purpose-built student accommodation in the UK. We are looking for great people to join our Customer Operations team as Facilities Managers and help us provide outstanding service to the students who call US Home.
You will be responsible for managing our Housekeeping and Facilities teams to maintain a well-kept, safe, secure, compliant, and efficient environment across a cluster of properties, with support from the Team Leaders. This includes taking ownership of planned and reactive maintenance and housekeeping, and ensuring your team provide our students with a world-class and responsive service.
Articulate and advocate the organisations vision and strategic plans to your team to help deliver at a local level
Take responsibility for the delivery of the planned maintenance strategy within your local cluster of properties
Take responsibility for ensuring compliance with all relevant Health and Safety assessments and monitoring, ensuring compliance across the cluster
Apply a consistent set of practices to identify team performance and gaps, build core competencies and improve overall employee performance
Assist the facilities engineering team in keeping our properties in excellent condition.
Conduct regular building checks to make sure that our buildings are clean, safe, and secure
Help us deliver on our sustainability strategies to provide net-zero carbon accommodation and create resilient, resource-efficient assets to do so
You will be able to confidently lead your team to maintain exceptional customer service
You will have experience working within soft or hard facilities management
You understand and respect the diversity of others` cultures, beliefs, and backgrounds
A discretionary annual bonus so you can share in the company`s success
~25 days` paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
~ A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
~ Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
~ Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
~ Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more

Founded in 1991, Unite Students is a FTSE 100 business and the UK`s largest provider of purpose-built student accommodation. Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn`t just what we do but who we are.
Employees, students, and neighbours all contribute to building environments where we can all thrive.
We`re proud to be an employer that embraces individuality , and we`re passionate about building inclusive teams. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success , for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what`s right, keeping US safe, and raising the bar.



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