IT Operations Manager

3 weeks ago

Chepstow Monmouthshire, United Kingdom AluK (GB) Ltd Full time

IT Operations Manager

About us:

AluK is a global leader in design and manufacture of architectural aluminium building systems which operates in B-to-B market with a renowned brand name. Headquartered in Luxembourg, AluK has a solid business in Europe (Italy, France, UK, NL, Belgium), Asia (China, India) and Middle East with more than 600 employees. We offer a dynamic and evolutive international work environment.

The position:

AluK is looking for an experienced IT Operations Manager to lead the global IT competence centre that has responsibility over networking and infrastructure at all AluK sites. As an experienced resource you will define and implement future security standards, create and lead the action plan to migrate to the new standards and monitor infrastructure availability according to the the agreed service level objectives. As a team leader you will lead, and take part of, several IT projects at the different AluK sites, and the Aluk cloud-based environment. You will report directly to the Head of IT.

Job responsibilities:

Your primary responsibility will be

  • to define long-term information system, network & security solutions
  • to lead the initiatives defined and assigned to your competence center
  • to proactively monitor all our infrastructure & network
  • to provide expert technical support to our other IT Competence center team members and users via phone, e-mail, Servicedesk portal and in-person where and when required.

Additional duties include:

  • Backup & (disaster) Recovery deployment & administration
  • Server (physical & virtual) provisioning and lifecylce management
  • Setting up an proactive monitoring and notification system to report on unexpected outages or reduced functionalities
  • Assist in application installation & maintenance
  • Define, manage and deploy group security policies
  • Define, manage & deploy network security architecture
  • Microsoft Azure hosting deployment, support & maintenance
  • Liaise with our infrastructure & network suppliers to build true partnerships
  • Look at current usage of our infrastructure and improve (capabilities & cost) where possible & needed

Job requirements:

  • At least a Bachelor’s degree in Information technology
  • A full working proficiency in English is mandatory, any other language is considered a plus
  • Passion for innovation & a sophisticated understanding of technological systems and programming
  • Proven trackrecord of leading infrastructure & network related projects in previous careers
  • “Can-do” mentality
  • The ability to coordinate global projects and work together with remote team members
  • Experience working in a matrix organisation
  • Experience with one or more of the following technologies: Microsoft Azure, Active Directory, Virtualization software, Veeam, Scripting, Encryption technologies, networking, Access control models, network and security monitoring tools
  • Experience or knowledge of one or more of the following: ITIL/ITSM, Agile, Scrum, Project Management (PMI / Prince),
  • Strong verbal & written communication skills and attention to detail
  • Interest for an international and multicultural environment

Dedication, integrity, reliability, team orientation and a proactive attitude are some of the qualities AluK looks for in a candidate.

  • IT Operations Manager

    3 weeks ago

    Chepstow, Monmouthshire, United Kingdom AluK (GB) Ltd Full time

    IT Operations Manager AluK is a global leader in design and manufacture of architectural aluminium building systems which operates in B-to-B market with a renowned brand name. Headquartered in Luxembourg, AluK has a solid business in Europe (Italy, France, UK, NL, Belgium), Asia (China, India) and Middle East with more than 600 employees. AluK is looking...

  • Information Technology Operations Specialist

    3 weeks ago

    Chepstow, Monmouthshire, United Kingdom AluK (GB) Ltd Full time

    IT Operations Specialist AluK is a global leader in design and manufacture of architectural aluminium building systems which operates in B to B market with a renowned brand name. Headquartered in Luxembourg, AluK has a solid business in Europe (Italy, France, UK, NL, Belgium), Asia (China, India) and Middle East with more than 600 employees. We offer a...

  • Customer Service Manager

    2 weeks ago

    Chepstow, Monmouthshire, United Kingdom The Growth Consultants Full time €48,000

    Customer Service Manager Are you an enthusiastic and experienced leader with a passion for delivering excellent customer care? We are searching for a Customer Service Manager to join a dynamic team to drive the customer service operations up to a new level. About The Client We are partnered with a multi-national service provider that supports businesses...

  • Customer Service Manager

    2 months ago

    Chepstow, Monmouthshire, United Kingdom The Growth Consultants Full time €48,000

    Customer Service Manager Are you an enthusiastic and experienced leader with a passion for delivering excellent customer care? We are searching for a Customer Service Manager to join a dynamic team to drive the customer service operations up to a new level. About The Client We are partnered with a multi-national service provider that supports businesses...

  • Customer Service Manager

    2 weeks ago

    Chepstow, Monmouthshire, United Kingdom The Growth Consultants Full time €48,000

    Customer Service Manager Are you an enthusiastic and experienced leader with a passion for delivering excellent customer care? We are searching for a Customer Service Manager to join a dynamic team to drive the customer service operations up to a new level. We are partnered with a multi-national service provider that supports businesses across the UK....

  • Customer Service Manager

    2 months ago

    Chepstow, Monmouthshire, United Kingdom The Growth Consultants Full time €48,000

    Customer Service Manager Are you an enthusiastic and experienced leader with a passion for delivering excellent customer care? We are searching for a Customer Service Manager to join a dynamic team to drive the customer service operations up to a new level. We are partnered with a multi-national service provider that supports businesses across the UK....

  • IT Operations Manager

    3 weeks ago

    Chepstow, United Kingdom AluK (GB) Ltd Full time

    IT Operations ManagerAbout us:AluK is a global leader in design and manufacture of architectural aluminium building systems which operates in B-to-B market with a renowned brand name. Headquartered in Luxembourg, AluK has a solid business in Europe (Italy, France, UK, NL, Belgium), Asia (China, India) and Middle East with more than 600 employees. We offer a...

  • IT Operations Manager

    1 month ago

    Chepstow, United Kingdom AluK (GB) Ltd Full time

    IT Operations ManagerAbout us:AluK is a global leader in design and manufacture of architectural aluminium building systems which operates in B-to-B market with a renowned brand name. Headquartered in Luxembourg, AluK has a solid business in Europe (Italy, France, UK, NL, Belgium), Asia (China, India) and Middle East with more than 600 employees. We offer a...

  • IT Operations Manager

    3 weeks ago

    Chepstow, United Kingdom AluK Ltd Full time

    IT Operations ManagerAbout us:AluK is a global leader in design and manufacture of architectural aluminium building systems which operates in B-to-B market with a renowned brand name. Headquartered in Luxembourg, AluK has a solid business in Europe (Italy, France, UK, NL, Belgium), Asia (China, India) and Middle East with more than 600 employees. We offer a...

  • IT Operations Manager

    3 weeks ago

    Chepstow, United Kingdom AluK (GB) Ltd Full time

    IT Operations ManagerAbout us:AluK is a global leader in design and manufacture of architectural aluminium building systems which operates in B-to-B market with a renowned brand name. Headquartered in Luxembourg, AluK has a solid business in Europe (Italy, France, UK, NL, Belgium), Asia (China, India) and Middle East with more than 600 employees. We offer a...

  • Retail Operations Manager

    3 weeks ago

    Chepstow, Monmouthshire, United Kingdom Great Western Air Ambulance Charity Full time £24,000

    Position OverviewAs a Retail Operations Manager, you will play a pivotal role in overseeing the daily functions of our retail shop. This position requires a strong background in retail and team leadership.Key Responsibilities- Manage and lead a team of retail staff to ensure excellent customer service.- Oversee inventory management and merchandising...

  • Retail Operations Manager

    3 weeks ago

    Chepstow, Monmouthshire, United Kingdom AF Blakemore - Retail Full time

    Location: Sedbury, Chepstow, GwentSalary: c£30,000 p/a pro rata for part time, plus potential to earn bonus of up to £7,800, plus excellent benefits package.Hours: Full time / part time / job share up to 40 hours per week to include evenings and weekends.Company Overview:AF Blakemore - Retail is a forward-thinking and innovative retail and wholesale...

  • Retail Operations Manager

    3 weeks ago

    Chepstow, Monmouthshire, United Kingdom AF Blakemore - Retail Full time

    Location: Sedbury, Chepstow, GwentSalary: c£30,000 p/a pro rata for part time, plus potential to earn bonus of up to £7,800, plus excellent benefits package.Hours: Full time / part time / job share up to 40 hours per week to include evenings and weekends.Company Overview:AF Blakemore - Retail is a forward-thinking and innovative enterprise in the retail,...

  • Retail Operations Manager

    3 weeks ago

    Chepstow, Monmouthshire, United Kingdom AF Blakemore - Retail Full time

    Location: Sedbury, Chepstow, GwentSalary: c£30,000 p/a pro rata for part time, plus potential to earn bonus of up to £7,800, plus excellent benefits package.Hours: Full time / part time / job share up to 40 hours per week to include evenings and weekends.Company Overview:We are a leading retail, wholesale, and foodservice organization dedicated to...

  • Customer Service Operations Manager

    6 days ago

    Chepstow, Monmouthshire, United Kingdom The Growth Consultants Full time

    About The Growth ConsultantsWe are a dynamic team of experts dedicated to helping businesses thrive. As a leading provider of strategic consulting services, we partner with forward-thinking companies to drive growth and success.Job SummaryWe are seeking a highly skilled Customer Service Operations Manager to join our team. As a key member of our operations...

  • Customer Service Operations Manager

    4 days ago

    Chepstow, Monmouthshire, United Kingdom The Growth Consultants Full time

    About The Growth ConsultantsWe are a dynamic team of experts dedicated to helping businesses thrive. As a leading provider of strategic consulting services, we partner with forward-thinking companies to drive growth and success.Job SummaryWe are seeking a highly skilled Customer Service Operations Manager to join our team. As a key member of our operations...

  • Customer Service Operations Manager

    3 days ago

    Chepstow, Monmouthshire, United Kingdom The Growth Consultants Full time

    About The RoleWe are seeking a highly skilled and experienced Customer Service Operations Manager to join our team at The Growth Consultants. As a key member of our organization, you will be responsible for driving the customer service operations to new heights.Key ResponsibilitiesPlan and manage customer service operations within budget and relevant Key...

  • Customer Service Operations Manager

    3 days ago

    Chepstow, Monmouthshire, United Kingdom The Growth Consultants Full time

    About The RoleWe are seeking a highly skilled and experienced Customer Service Operations Manager to join our team at The Growth Consultants. As a key member of our organization, you will be responsible for driving the customer service operations to new heights.Key ResponsibilitiesPlan and manage customer service operations within budget and relevant Key...

  • Customer Service Operations Manager

    6 days ago

    Chepstow, Monmouthshire, United Kingdom The Growth Consultants Full time

    Job Description**Customer Service Operations Manager**We are seeking a seasoned leader to drive the customer service operations of The Growth Consultants to new heights. As a Customer Service Operations Manager, you will be responsible for planning and managing customer service operations within budget and relevant Key Performance Indicators (KPIs).About The...

  • Customer Service Operations Manager

    4 days ago

    Chepstow, Monmouthshire, United Kingdom The Growth Consultants Full time £48,000

    About The Growth ConsultantsWe are a dynamic team of experts dedicated to driving business growth through exceptional customer service. Our mission is to empower businesses to thrive in a competitive market by delivering tailored solutions that meet their unique needs.Job DescriptionWe are seeking a highly skilled Customer Service Operations Manager to join...