Apprentice Accounts Support Coordinator

4 weeks ago

St Ives Cambridgeshire, United Kingdom Cambridge County Council Full time

An exciting opportunity has arisen for three newAdult Support Coordinators to join us within the Prevention and Early Intervention Services. One post will be based in the Adult Early Help Team and twoin our Assessment Team
Adult Support Co-ordinators play a major part of the work we do in our Teams. You'll be working with adults and older people in need of care and support services, along with their informal carers. The Adult Early Help Team is the front door to Adult Social Care and look to provide advice, guidance and onward referrals to enable people to remain independent in their communities.
The Prevention and Early Intervention Assessment team provide support to those adults who have had a period of Reablement or Intermediate Care team support. We also provide Carers Assessments to those in informal caring roles who's cared for person is not in receipt of statutory services.
Our teams are multidisciplinary and offer support to individuals and also to families and carers. The team work closely to support and share information on prevention services across the county.
You won't need to have a social work qualification but knowledge, experience and understanding of the needs of vulnerable adults will be essential to succeed in the role. Working knowledge and experience of the Care Act, Mental Capacity Act and Cambridgeshire County Council's Adult Social Care policies and procedures will also be an advantage, particularly around wellbeing and outcomes.
We know that your time is precious, so our interviews are generally held virtually, by Microsoft Teams, to provide the most flexible recruitment process. We may include a virtual assessment as part of this, but we'll give you all of the relevant information ahead of time.
For more information or to chat about this opportunity please contactStuart.Brown@cambridgeshire.gov.uk inAdult Early Help, or jaimi.Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.
Flexible working
Flexible Bank Holidays
Our Cambs Rewardsemployee discounts
IDEALstaff equality, diversity and inclusion network.
Camwebour staff intranet helping to keep you informed
You'll be working with individuals and their informal carers to complete Community Action Plans, Care Act assessments, care and support plans, and carers assessments, initially reviews alongside having a role in Safeguarding and considering capacity.
Inquisitive and creative practice is embraced, to allow for personalised solutions, taking into account wider community resources and organisations. It is imperative that you have strong communication skills, a confident telephone manner and can work on your own initiative. Good planning and organisation skills will be key, and you should be used to working under pressure to meet deadlines, allowing flexibility and resilience. Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.
Our four values are central to our culture, driving everything we do.
We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities.We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.
Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.
We are proud to be a Disability Confident Employer. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.
Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our commitment to equality, diversity and Inclusion.

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