Customer Service Coordinator

2 weeks ago


Barrow upon Soar Leicestershire, United Kingdom Brett Landscaping Full time
Job Description

Your Role

• Serve as the first point of contact for all customer inquiries, ensuring all communications are handled in a timely and efficient manner to provide exceptional customer service.

• Process customer orders proficiently and accurately within the appropriate time frames.

• Oversee the generation of quotes and provide pricing information to merchant stockists, collaborating with external sales teams when necessary to meet customer and business needs.

• Proactively identify and resolve issues as they arise to ensure smooth operations.

• Handle delivery and invoice queries proficiently, ensuring swift and effective resolution.

• Maintain accurate and up-to-date records and essential information for all customer interactions.

About You

• At least 2 years of experience in a customer service role. 

• Ideally, previous experience within the manufacturing and/or construction industry.

• Proficient IT skills and experienced in using CRM systems.

• Proven ability to handle customer complaints effectively and professionally.

• A pro-active thinker with strong problem-solving skills.

• Excellent planning, organising and task implementation skills with a high degree of accuracy.

• Strong communication skills for interacting with internal and external contacts.

We offer you

· Enjoy a competitive salary and other incentives.

· Comprehensive Benefits that include 25 days of annual leave, a generous company pension scheme, life assurance, and employee discounts.

· Grow your skills with ongoing L&D opportunities.

 

About Brett

Brett is the UK’s largest independently owned building materials Group with over 60 sites across the South, South East, East and Midlands and employing over 700 people.

With a reputation for excellence, we offer superb development opportunities to people keen to be a part of our continued growth. As an independent business we can offer real job satisfaction in an environment which encourages you to contribute, supports you in getting the job done and enables you to become part of a team that delivers building materials for

big ideas.

Brett Group is committed to diversity and is an equal opportunity employer. We celebrate diversity and encourage individuals of all backgrounds to apply.

Closing Date: 24th May 2024



  • Barrow upon Soar, Leicestershire, United Kingdom Brett Landscaping Full time

    Your Role Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. Serve as the first point of contact for all customer inquiries, ensuring all communications are handled in a timely and efficient manner to provide exceptional customer service.Process customer orders proficiently and...


  • Barrow upon Soar, Leicestershire, United Kingdom Brett Landscaping Full time

    Your Role • Serve as the first point of contact for all customer inquiries, ensuring all communications are handled in a timely and efficient manner to provide exceptional customer service. • Process customer orders proficiently and accurately within the appropriate time frames. • Oversee the generation of quotes and provide pricing information to...


  • Barrow Upon Soar, United Kingdom fabric recruitment Full time

    **Customer Coordinator** **Loughborough** **up to £26,000 DOE** Fabric is pleased to be working with a manufacturing business, who ethically source materials to manufacturer high quality products. Due to continued progression, they’re now seeking passionate sales minded individuals to generate and develop sales leads. **Description of the role**: -...


  • Barrow upon Soar, United Kingdom Brett Landscaping Full time

    Your Role•                Serve as the first point of contact for all customer inquiries, ensuring all communications are handled in a timely and efficient manner to provide exceptional customer service.•                Process customer orders proficiently and accurately within the appropriate time...


  • Barrow upon Soar, United Kingdom Brett Landscaping Full time

    Your Role•                Serve as the first point of contact for all customer inquiries, ensuring all communications are handled in a timely and efficient manner to provide exceptional customer service.•                Process customer orders proficiently and accurately within the appropriate time...


  • Barrow upon Soar, United Kingdom Brett Landscaping Full time

    Your RoleBelow covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.•                Serve as the first point of contact for all customer inquiries, ensuring all communications are handled in a timely and efficient manner to provide exceptional customer...


  • Barrow Upon Soar, United Kingdom Brett Landscaping Full time

    Your Role•                Serve as the first point of contact for all customer inquiries, ensuring all communications are handled in a timely and efficient manner to provide exceptional customer service.•                Process customer orders proficiently and accurately within the appropriate time...


  • Barrow Upon Soar, United Kingdom Brett Landscaping Full time

    Your Role •                Serve as the first point of contact for all customer inquiries, ensuring all communications are handled in a timely and efficient manner to provide exceptional customer service. •                Process customer orders proficiently and accurately within the appropriate time frames....


  • Barrow Upon Soar, United Kingdom Brett Landscaping Full time

    Your Role•                Serve as the first point of contact for all customer inquiries, ensuring all communications are handled in a timely and efficient manner to provide exceptional customer service.•                Process customer orders proficiently and accurately within the appropriate time...


  • Leicestershire, United Kingdom Interaction Recruitment Full time

    Customer Services Co Ordinator Full-Time - PermanentHours: Monday to Thursday 8.30am to 5.00pm / Early finish Fridays. Basic Salary: GBP30,000.00 to GBP35,000.00 Per Annum plus Annual BonusLocation: CoalvilleBenefits: BUPA Healthcare, Life Assurance, Pension Contribution, Death in Service, up to 28 days annual leave entitlement PLUS Bank Holidays, Early...


  • Kingston upon Hull, United Kingdom Agenda Resource Management Full time

    We have a fantastic new role for a Customer Services Coordinator, your main focus is to provide exceptional customer service that exceeds both customer and company expectations. You will need to bring your strong skill set and enthusiasm to contribute to the role's evolution and the growth of the business. You'll have the exciting opportunity to build and...


  • Newcastle upon Tyne, United Kingdom Duval Associates Full time

    Customer Service Coordinator – Customer Service Administrator – Growth – Fast paced.Newcastle - £28,000 basic salary – 36 days holiday – Monday to Friday – office hrs.A dynamic fast paced role with excellent variety, working for a growing business with a global reach. You will help manage the customer service part of the business which deals...


  • Newcastle upon Tyne, United Kingdom Duval Associates Ltd Full time

    Customer Service Coordinator - Customer Service Administrator - Growth - Fast paced.Newcastle - £28,000 basic salary - 36 days holiday - Monday to Friday - office hrs.A dynamic fast paced role with excellent variety, working for a growing business with a global reach. You will help manage the customer service part of the business which deals with...


  • Kingston upon Hull, United Kingdom Office Angels Full time

    Job Title: Sales and Customer Service Coordinator Location: West Hull Remuneration: £25,000 per year + discretionary Christmas bonus On-site parking Working Hours: 9am - 5pm and early finish Friday Permanent, Full Time, Office Based (No Hybrid/Remote option) Join our client's small family-owned business and become part of a great team! Our client,...


  • Kingston upon Hull, United Kingdom Office Angels Full time

    Job Title: Sales and Customer Service Coordinator Location: West Hull Remuneration: £25,000 per year + discretionary Christmas bonus On-site parking Working Hours: 9am - 5pm and early finish Friday Permanent, Full Time, Office Based (No Hybrid/Remote option) Join our client's small family-owned business and become part of a great team! Our client, a...


  • Kingston upon Hull, United Kingdom Service Care Full time

    **Job Title: Customer Service Advisor** **Locations: Humberside, Hull** **Contract Type: FTC - 6 months** **Work Pattern: 15 hours per week** **Pay Rate: £**9,473.92** You will act as first point of contact for customers and ensuring an appropriate service is provided to all customers, to identify any needs such as vulnerability and diversity and ensure...


  • Burton upon Trent, Staffordshire, United Kingdom Molson Coors Full time

    Requisition ID: 30646 Why You Should Join Us For over two centuries, Molson Coors has been bringing people together over a cold beer, but today, our modern portfolio of award-winning brands extends beyond beer to meet the evolving tastes and preferences of our consumers. With a presence in over 100 countries and a team of 16,000 talented employees globally,...


  • Burton upon Trent, Staffordshire, United Kingdom Molson Coors Full time

    For over two centuries, Molson Coors has been bringing people together over a cold beer, but today, our modern portfolio of award-winning brands extends beyond beer to meet the evolving tastes and preferences of our consumers.With a presence in over 100 countries and a team of 16,000 talented employees globally, we take pride in our traditions, brands and...


  • Barrow Upon Soar, United Kingdom Advanced Ultrasound Electronics Ltd Full time

    Advanced Ultrasound Electronics Ltd (AUE) is recruiting trainee diagnostic ultrasound engineers to join our team. We are looking for people with an interest and aptitude in electronic and electrical maintenance and repair who: - Are enthusiastic and willing to learn. - Confident using IT. - Have a good level of literacy and numeracy. - Are able to work on...


  • Ellistown, Leicestershire, United Kingdom Interaction Recruitment Full time €30,000 - €35,000

    Customer Services Leader Full-Time - Permanent Hours: Monday to Thursday 8.30am to 5.00pm / Early finish Fridays. Basic Salary: £30,000.00 to £35,000.00 Per Annum plus Annual Bonus Location: Coalville, Leicestershire Benefits: BUPA Healthcare, Life Assurance, Pension Contribution, Death in Service, up to 28 days annual leave entitlement PLUS Bank...