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Commercial Product Manager

2 months ago

London, United Kingdom The Lawyer Full time

About The Lawyer…

The Lawyer is an award-winning, market-leading brand. It focuses on the business of law – which law players have a distinct and winning strategy, which are financially performing, which are using tech to transform their services, and which are building sustainable cultures and organisations.

It has over 300 subscribing organisations, 60k individual users, including over 90% of the 50 largest UK and 50 largest US law firms operating internationally out of the London marketplace.

How You’ll Help Us Grow…

In this role, you will be instrumental in shaping our product offerings and driving increased customer value across our portfolio. You’ll collaborate with cross-functional teams, drive product strategy and ensure successful product launches and product lifecycle management.Bridging the gap between technical development and market needs, you will ensure that our products meet customer requirements while aligning with our business goals. Your focus will be on enhancing our business intelligence platform in ways that add value for our subscribers.

The Lawyer currently operates hybrid working, with a minimum of two days per week (Wednesday and Friday) attendance in the Waterloo office for face-to-face meetings and team catch-ups.

A Day In The Life Of…

Product vision and strategy and market expertise

  • Define and communicate a clear product vision aligned with business goals
  • Conduct market research, competitor analysis, and customer feedback to inform product direction
  • Maintain up-to-date knowledge of developments and capabilities across The Lawyer’s product portfolio

Roadmap development

  • Create and manage the product roadmap to expand the use cases for The Lawyer’s content and data, develop new products and continuously improve UX
  • Work closely with technology, design, research and data teams to execute the roadmap

Stakeholder collaboration

  • Maintain a deep understanding of internal stakeholders and processes
  • Engage with internal stakeholders (sales, marketing, operations, editorial) to align development efforts with customer needs and market opportunities
  • Bridge communication gaps between technical and non-technical teams

UX

  • Understand user and customer needs and pain points through interviews, surveys and data analysis
  • Represent the voice of the customer within The Lawyer: advocate for exceptional user experiences and iterate based on feedback

Product launch & optimisation

  • Plan and coordinate product launches, ensuring smooth execution
  • Establish and monitor key performance indicators (KPIs) to track progress and success of product development initiatives
  • Monitor product performance, analyse metrics, iterate to improve user engagement and satisfaction

Market trends & industry insights

  • Stay informed about industry trends and emerging technologies
  • Leverage data & insights to enhance our offerings.

.

What We Need You To Have…

  • Strong analytical skills and ability to translate data into actionable insights
  • Excellent communication, collaboration and leadership skills
  • Proven project management experience
  • Previous experience in business intelligence and in digital implementation
  • Proven ability to analyse market trends and customer needs to drive product innovation
  • Complex stakeholder management
  • Proficiency in use of Microsoft tools, including Office Suite
  • Previous experience of WordPress environments is desirable
  • Familiarity with agile methodologies and product management tools
  • Supportive and helpful, and model best practice behaviours
  • You ensure things get done, accurately and on time
  • A team player but also an independent, proactive self-starter
  • Have great attention to detail and show rigour and pride in your work
  • You use management and influencing skills to bring about enthusiastic teamwork, with clear roles & responsibilities.
  • Strong presentation skills (verbal, digital, visual)
  • You collaborate pro-actively and have a pragmatic, hands-on approach to problem solving
  • Confident, articulate and analytical thinker
  • Strong documentational skills

What we can offer you…

  • 25 days holiday, increasing by one day p.a. to a maximum of 30 days for every year served
  • Medicash health plan
  • Stunning Waterloo offices with views of the Thames plus complimentary barista coffee / free bar / table tennis tables – the works
  • Complimentary access to accredited training programmes worth thousands of pounds including our Mini MBA
  • Active Diversity and Inclusivity agenda (DICE – Diversity Inclusion, Culture, Engagement)
  • Annual Wellness Day
  • Share Incentive Plan
  • Give as you Earn Scheme