Accounts Manager Client Manager

2 weeks ago


United Kingdom Hays Full time

Client Manager- Statement of Work London – Hybrid


As a Client Manager, you will be leading and taking full responsibility for the successful management of the UK client account and service delivery whilst achieving budget and growth on the client account by maximizing fees and recognizing opportunities.

You will be establishing and developing key client relationships in line with the client’s contract plan along with maintaining an effective partnership with the client and continually developing account initiatives.


At Hays, we believe in being long-term partners with our people as well as our customers. Building Lasting Relationships:
Developing and Evolving Your Account/Portfolio:
Monitor competitor performance, promote Hays' services, and identify areas for continuous improvement.

Uphold and improve the quality of service provided to both internal and external customers.

Optimizing Systems and Business Intelligence:
Record and report on activity and performance, contribute to reports by analysing data, ensure all client reporting requirements are met, and champion recruitment technology systems.
Conduct regular data integrity reviews and support the rollout and usage of any recruitment technology system if required.

Develop and maintain a high-performance culture aligned with Hays values, lead by example, and support corporate initiatives. Ensure a professional and productive workplace, effectively source and recommend new staff, and manage individual and team performance through regular communication, coaching, and feedback.

Experience in client account management or related roles.
A network of key industry contacts.
Experience in managing high-performance teams.


A culture built on rewarding success and opportunities for rapid career progression.
Access to the best technology in the industry and renowned training programs.
Flexible hybrid working patterns.
Opportunities for global career advancement.
Incentives and rewards to recognize performance.
Referral bonus scheme.
Support networks and communities within Hays.
Life at Hays presents the opportunity for growth, varied career paths, exciting challenges, and a culture of inclusion that celebrates diversity. As a committed Disability Confident employer, if you're thinking of a new tomorrow for your career, whatever your background, let's work together to create it

We know that diversity of perspective and an inclusive approach, which encourages those experiences and views to be heard, is great for business and therefore your career.



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