Microsoft office specialist
3 weeks ago
Trust and Safety Specialist (Hybrid Oxford)
About the opening:
Hybrid work arrangement based in our Oxford office.
Competitive pay at £13 per hour.
Opportunity to join a dynamic Trust & Safety Team ensuring authentication and safety for online experiences.
Responsibilities:
# Assist in validating new supplier sign-ups and accounts.
# Investigate suppliers and bookings to ensure legitimacy and safety.
# Analyze information efficiently to make justifiable decisions.
# Provide exceptional customer support via phone and email.
# Resolve issues arising from validation checks with clear feedback.
# Investigate suspicious or fraudulent behavior from existing suppliers.
# Evaluate risks posed by existing customers and act accordingly.
Qualifications:
Must be able to work one weekend every two weeks.
Prior experience in Customer Service is desirable.
Experience in a research environment is advantageous.
Proficient in PC usage with confidence in Microsoft Office Software.
Fluent in a second language (Spanish, French, Portuguese, German, Italian) is desirable but not compulsory.
Visit our website to learn more about our openings
There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.
ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.
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