Customer Service Administrator

2 weeks ago


Epsom Surrey, United Kingdom Reed Full time

Title: Temporary Customer Service Administrator

Location: Epsom

Hourly Rate: £13.00 -£15.50

Job Type: Temporary

Start Date: Immediate

Job Description:

We are looking for a highly organized and customer-focused individual to join our team as a temporary customer service administrator. The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team.

Key Responsibilities:

  • Providing administrative support to the customer service team, including data entry and record-keeping.
  • Responding to customer queries via phone, email, and chat in a professional and courteous manner.
  • Escalating complex queries and issues to relevant departments or senior staff members.
  • Managing and resolving customer complaints in a timely and satisfactory manner.
  • Generating reports and analyzing customer data to identify trends and areas for improvement.
  • Liaising with other departments to ensure customer needs are met.
  • Maintaining accurate records of customer interactions and transactions.

Requirements:

  • Previous experience working in a customer service or administrative role.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to work well under pressure and in a fast-paced environment.
  • Experience with data entry and record-keeping.
  • Flexibility to work various shifts, including evenings and weekends.
  • A positive and enthusiastic attitude towards customer service.
  • Immediate availability

If you are interested in this position, please send your CV and apply here.

#J-18808-Ljbffr

  • Banstead, Surrey, United Kingdom Reed Full time

    Title: Temporary Customer Service Administrator Location: Banstead Hourly Rate: £13.00 -£15.50 Job Type: Temporary Start Date: Immediate Job Description: We are looking for a highly organized and customer-focused individual to join our team as a temporary customer service administrator. The ideal candidate will have excellent...


  • Leatherhead, Surrey, United Kingdom Reed Full time

    Title: Temporary Customer Service Administrator Location: Leatherhead Hourly Rate: £13.00 -£15.50 Job Type: Temporary Start Date: Immediate Job Description: We are looking for a highly organized and customer-focused individual to join our team as a temporary customer service administrator. The ideal candidate will have excellent...


  • Leatherhead, Surrey, United Kingdom ESP Utilities Group Full time

    Customer Service Administrator Role Context ESPUG's drive to achieve Operational Excellence is dependent on three key areas: 1) The continued relationships that we have with our customers during the build out of networks under the asset adoption process for both gas and electricity. This success is achieved, in part, through operational...


  • Woking, Surrey, United Kingdom Reed Full time

    Administrator required on an ongoing temporary basisto start asap for a client in Woking, Surrey however for the first few weeks the role will be based in Guildford. This role will be looking after a busyin-box and inbound phones, responding to enquiries, or calling students in response to incoming enquiries. You'll need to be computer literate and...


  • Epsom, Surrey, United Kingdom Lloyd Recruitment - Epsom Full time

    Customer Service Advisors Are you a customer service professional? Do you like working in a fast paced environment? Would you like to work for an employer that rewards hard work and supports with further development? We are looking for a number of individuals to join our clients in the local area, where the focus is providing a high level of service. ...


  • Epsom, United Kingdom Sartorius Full time

    We are looking for a Service Support Administrator to join our team in Epsom. You will have strong experience in a support administration position and great communication and teamworking skills. This an outstanding opportunity for an Administrator to join our Service Support team in Epsom. You will manage all aspects of the contract’s administration,...

  • Customer Service

    4 weeks ago


    Surrey, United Kingdom Bridge Recruitment UK Ltd Full time

    Customer Service Operative Location: Cheam **Salary**: GBP23,352 per year Hours: Monday - Friday and every 4th Saturday (Rota) 8am - 5.30pm (occasional voluntary overtime is available to 8pm) Job type: Full-time, permanent Summary of the Customer Service Operative: Responsibilities of the Customer Service Operative: - Achieve exceptional standards of...


  • Epsom, Surrey, United Kingdom Lloyd Recruitment - Epsom Full time

    Are you a customer service professional, who has experience handling escalated queries, complaints? Do you enjoy providing a first-class service, building a rapport with customers, and having a genuine passion to understand their situation?


  • Epsom, United Kingdom Sartorius Full time

    This an outstanding opportunity for an Administrator to join our Service Support team in Epsom. You will manage all aspects of the contract’s administration, working collaboratively with our customers and internal teams and ensure that all tasks are managed accurately and in a timely manner. This team plays a vital function in supporting service engineers,...


  • Weybridge, Surrey, United Kingdom Artemis Recruitment Consultants Ltd Full time

    Private Client and Technical Administrator - Weybridge - Artemis Recruitment Consultants Financial Services Type of Position: Private Client and Technical Administrator - Weybridge Private Client and Technical Administrator - Weybridge You will be joining a well-established wealth management firm, that offers great future progression and career...

  • Sales Administrator

    2 weeks ago


    Epsom, Surrey, United Kingdom Reed Full time

    Sales Administrator (Dealership) Motor trade We are seeking an experienced Sales Administrator to join our team within the Motor Trade industry. This is a fast-paced and demanding role that requires a candidate with a strong background in motor trade administration. The successful applicant will play a crucial role in supporting the sales team,...


  • Redhill, Surrey, United Kingdom Reed Full time

    Hybrid role with the option to work 3 days in the office and 2 days from home. This is an administrative based role - not call centre and not a high volume of phone work. Varied duties to include ensuring all orders are received and created accurately, organising special deliveries and couriers, raising purchase orders and receipt stock as necessary,...


  • Epsom, United Kingdom Audi Apprenticeships Full time

    Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next...


  • Epsom, United Kingdom Adecco Full time

    Are you an enthusiastic customer service professional? We have exciting opportunities within growing people-focused businesses. These are great opportunities to join friendly and supportive teams committed to delivering a high-quality service. **The roles**: As a Customer Service Advisor, you will deliver a friendly service to customers daily. In these...


  • Epsom, United Kingdom Lloyd Recruitment Services - Epsom Full time

    **Customer Service Executive** **Excellent onsite facilities ** Flexible working environment - Based in office 2 days a week ** Competitive Hourly Rate ** Onsite Parking ** Join in time for Christmas Raffles & Party ** FTC until March 2023** An exciting opportunity has arisen to join a fun and friendly customer service team, based in Epsom. You will have...


  • Epsom, United Kingdom TLP Consultancy Ltd Full time

    **Customer Support Co-ordinator** - Hybrid working (3 days per week in the office) - Salary £28,000 - Permanent - Near Epsom, Surrey (due to location own transport is beneficial) - Generous benefits package (Birthday voucher, car scheme, pension, discounted onsite gym membership, subsidised canteen, 25 days holiday + all bank holidays) Our client, a global...

  • Administrator

    4 weeks ago


    Epsom, United Kingdom OSP Group Ltd Full time

    Our Client is a well-known Electrical Engineering company, providing services across the UK. OSP are looking for an experienced Administrator to join our client’s company on a permanent basis. With a positive attitude, a team player and someone who can take ownership of tasks, working in an office and with experience in the engineering industry, this...


  • Redhill, Surrey, United Kingdom Blue Arrow Full time

    Do you want to be part of a team offering great customer service? Do you want a role in a Contact Centre that doesn't involve cold calling, selling or people putting the phone down on you? Do you want a job that's Monday to Friday with no weekend callouts? Then we could have a role for you! Contact Centre Agent (Pensions) Redhill, RH1£12.50 per...


  • Epsom, United Kingdom Lloyd Recruitment Services Ltd Full time

    **Customer Service Advisor** **Weekly Pay ** Immediate start** Initially a contract until the end of June 2023. Although only a contract until the end of March, there is a very strong likelihood that this could be extended. **The Individual**: - Previous call handling experience - A friendly, positive and professional telephone manner - Enjoy working as...


  • Epsom, United Kingdom Recruitment Connection Ltd Full time

    **Administration Assistant** **Surrey** **£18,000-£24,000 dependent upon experience and qualifications + benefits** An exciting opportunity to work as a Sales Support Administrator for a long established chartered IFA practice which offers a full financial planning service to a large client base. you'll be joining a friendly team working in a modern...