Customer Service Support

2 months ago


Epsom, United Kingdom TLP Consultancy Ltd Full time

**Customer Support Co-ordinator**
- Hybrid working (3 days per week in the office)
- Salary £28,000
- Permanent
- Near Epsom, Surrey (due to location own transport is beneficial)
- Generous benefits package (Birthday voucher, car scheme, pension, discounted onsite gym membership, subsidised canteen, 25 days holiday + all bank holidays)

Our client, a global automotive company, has an exciting opportunity for someone who is passionate about delivering brilliant customer service, and who would like to work somewhere that offers genuine career progression and advancement opportunities, where people are acknowledged and rewarded for their achievements and hard work.

**Key responsibilities**:

- Use your personality and your excellent customer skills to deliver a memorable experience
- Ensure the information you record in company systems accurately reflects the communications you have with customers
- Make sure that advice you give is appropriate and relevant
- Produce a fantastic quality of customer communication, adopting the right brand tone whilst using your skills to adapt to each customer as an individual
- Be focussed on personal productivity and contribute towards the departmental Service Level Agreements by meeting/exceeding all individual and team targets
- Work independently, within a framework, and make empowering decisions to deliver the right customer outcomes
- Be engaging and have an ability to build a rapport with customers, business partners and colleague
- Represent Toyota in a professional manner, ensuring that every customer communication is of the highest standard

**Skills & Experience**:

- Excellent written and customer service skills is essential
- PC literate
- Common sense and open-minded approach to dealing with queries
- Be an ambassador for the customer's voice within the business
- To be confident with a “customer-first” mindset
- Have great listening skills and a high level of attention to detail in everything you do
- Have an enthusiasm for personal development goals

Interested? Please forward a copy of your latest CV with an indication of availability, your salary expectations and outlining your relevant experience.

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00 per year

**Benefits**:

- On-site gym
- On-site parking
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- EPSOM: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in EPSOM

Reference ID: Customer Support



  • Epsom, United Kingdom Service Care Solutions Full time

    Job title - Customer Service Officer Location - Epsom, KT17 Contract - Temporary Hours - Full time 35 hours per week (Monday - Friday) - office based for first few weeks then transition to hybrid working after training period) Start Date: ASAP I am currently recruiting for a Customer Service Officer on behalf a client based in Epsom. You will need...


  • Epsom, United Kingdom Service Care Solutions Full time

    Job title - Customer Service Officer Location - Epsom, KT17 Contract - Temporary Hours - Full time 35 hours per week (Monday - Friday) - office based for first few weeks then transition to hybrid working after training period) Start Date: ASAP I am currently recruiting for a Customer Service Officer on behalf a client based in Epsom. You will need...


  • Epsom, United Kingdom Service Care Solutions Full time

    Job title - Customer Service Officer Location - Epsom, KT17Contract - TemporaryHours - Full time 35 hours per week (Monday - Friday) - office based for first few weeks then transition to hybrid working after training period)Start Date: ASAPI am currently recruiting for a Customer Service Officer on behalf a client based in Epsom. You will need outstanding...


  • Epsom, United Kingdom Service Care Solutions Full time

    Job title - Customer Service Officer Location - Epsom, KT17Contract - TemporaryHours - Full time 35 hours per week (Monday - Friday) - office based for first few weeks then transition to hybrid working after training period)Start Date: ASAPI am currently recruiting for a Customer Service Officer on behalf a client based in Epsom. You will need outstanding...


  • Epsom, United Kingdom Woven Full time

    We have an exciting opportunity for someone who is **passionate **about delivering **brilliant **customer service, a natural **communicator **with strong **attention to detail** and who would like to work somewhere that offers genuine **career progression** and advancement opportunities, where people are **acknowledged **and **rewarded **for their...


  • Epsom, United Kingdom Right Now Recruitment Full time

    Would you be interested in a Technical role where you would be required to support B2B Customers and a busy Sales team? Perhaps you have previous experience within Administration/Customer Service or Sales Support and are looking to secure a challenging role within a close knit organisation? Right Now Group are recruiting for a Internal Sales Coordinator to...


  • Epsom, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time

    We are looking for a passionate and driven person to join our team and support the smooth running and operation of the Information Services (IS) Helpdesk by maintaining a quality customer interface between the various ICT Teams and the Department's customers Trust-wide.


  • Epsom, United Kingdom Kenneth Brian Associates Limited Full time

    Kenneth Brian Associates are recruiting for a Customer Service Advisor for a well established company based in Epsom. This is a rarely available opportunity to work within a great team, providing a high level of service to customers regarding a range of products. Specific responsibilities will include: - Resolving queries and issues - Liaising with...


  • Epsom, United Kingdom Nuffield Health Full time

    HEAD OFFICE Customer Service Coordinator Customer Service Coordinator Hybrid / Epsom Support Centre | Service Centre | Permanent | Full Time - 37.5 hours per week Competitive salary, depending on experience **Anticipated start dates**: 20th February, 20th March and 17th April 2023 Nuffield Health is the charity that’s building a healthier nation, one...


  • Epsom, United Kingdom Kenneth Brian Associates Full time

    Kenneth Brian Associates are recruiting for a Customer Service Advisor for a well established company based in Epsom. This is a fantastic opportunity to work within a great team, providing a high level of service to customers regarding a range of products. Specific responsibilities will include: - Resolving queries and issues - Liaising with suppliers to...


  • Epsom, United Kingdom Carlton Recruitment Full time

    **Benefits**: - Scaled pension scheme - up to 16% - Holiday allowance -23 days rising to 27 with service - Parking permit for a local car park - Discretionary bonus based on both the company & your performance - Staff monthly draw, Perkbox - Bupa Private Medical Insurance - Bupa Cash plan - Professional study financial support - Volunteer day per year -...


  • Epsom, United Kingdom Reed Full time

    Title: Temporary Customer Service Administrator Location: Ewell Hourly Rate: £13.00 - £15.50 Job Type: Temporary Start Date: Immediate Job Description: We are looking for a highly organized and customer-focused individual to join our team as a temporary customer service administrator. The ideal candidate will have excellent communication and...


  • Epsom, United Kingdom Kenneth Brian Associates Full time

    Kenneth Brian Associates are working on an exciting opportunity for a small but very successful company based in Epsom, who are looking for a new member of their friendly Customer Service team. The main focus of the role will be to handle queries from existing customers who have already placed an order, ensuring they receive exceptional service. Specific...


  • Epsom, United Kingdom Lloyd Recruitment - Epsom Full time

    Customer Service Advisors * Are you a customer service professional? * Do you like working in a fast paced environment? * Would you like to work for an employer that rewards hard work and supports with further development?We are looking for a number of individuals to join our clients in the local area, where the focus is providing a high level of...


  • Epsom, United Kingdom Huntress Full time

    £11.44 per hour Full time 37.5 hour week - shifts across Monday - Friday 8am-6pm and occasional late shift of 12-8pm and occasional Saturday shift 9am-1pm Start ASAP Hybrid Working available after training. Do you have a passion for customer service? Can you demonstrate a positive, proactive and customer focused attitude? Our client, a leading...


  • Epsom, United Kingdom Optima Recruitment Full time

    Overview: Our client is one of the leading employers in the area and is seeking a Customer Service Representative. They offer professional & structured training & development opportunities, genuine career progression and a benefits package which is second to none. Opportunities to study for professional qualifications, including the CeMAP * Based in...


  • Epsom, United Kingdom Optima Recruitment Full time

    Overview: Our client is one of the leading employers in the area and is seeking a Customer Service Representative. They offer professional & structured training & development opportunities, genuine career progression and a benefits package which is second to none. Opportunities to study for professional qualifications, including the CeMAP * Based in...


  • Epsom, United Kingdom Active Recruiting Consultants Ltd Full time

    **GENUINE CAREER DEVELOPMENT OPPORTUNITY - company known for progressing staff. Real chance for either a recent graduate or someone with telephone-based experience to break into the UK's biggest sector - Financial Services** - **Job Title/Location**: Customer Service Assistant, Epsom/WFH - **Salary**:£24,000 - £25,000 + bonus/overtime adds c.£1,000 -...


  • Epsom, United Kingdom Optima Recruitment Full time

    Join one of the area's top employers as a Customer Service Representative! Enjoy outstanding training, career progression, and an exceptional benefits package. Plus, you'll have the opportunity to study for professional qualifications like CeMAP. Don't miss out! * Based in Epsom * Up to £25,000 + discretionary bonus * 23 days holiday a...


  • Epsom, United Kingdom Optima Recruitment Full time

    Join one of the area's top employers as a Customer Service Representative! Enjoy outstanding training, career progression, and an exceptional benefits package. Plus, you'll have the opportunity to study for professional qualifications like CeMAP. Don't miss out! * Based in Epsom * Up to £25,000 + discretionary bonus * 23 days holiday a...