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Employee Experience Coordinator

2 months ago

Dunfermline Fife, United Kingdom ManpowerGroup Talent Solutions Full time

Employee Co-Ordinator – 12-month FTC

Onsite – Dunfermline/Rosyth

Competitive Salary and Bonus

Discover Your Personal Best

Together, we’re redefining recruitment. Preparing people and organisations for the future of work because we believe that meaningful and sustainable employment has the power to change the world.

Role Summary

As a Co-Ordinator, you’ll be responsible for welcoming and maintaining relationships with new international employees in Rosyth. You’ll ensure all welcome activities are conducted in a timely and effective manner, collaborating closely with the Resourcing team, hiring managers, internal teams, and partners to ensure international employees are welcomed to the Rosyth site and into the local community. The role requires you to be onsite 4 days per week and will also require working out of standard hours from time to time.

Key Responsibilities:

  • You will act as main point of contact for Babcock employed International Employees at Rosyth
  • Working closely with the wider recruitment team to understand numbers for future start dates
  • You will attend employee inductions and work closely with Babcock Welcome Leads
  • Co-ordinate and be part of the team to welcome new joiners at the airport when they arrive in the UK
  • Own the content and distribution of ‘Welcome Packs’ and support the employee’s early employment journey
  • Work with Babcock relocation provider ensuring they have all forecasted new start details and are set up to use their technology
  • Ensure workers settle into their accommodation and flag any issues / concerns to the relocation provider and recruitment team
  • Source and manage relationships with transport providers
  • Act as a conduit between payroll, HR, and the employee, supporting to answer queries quickly and accurately
  • Build and improve processes based on learnings and feedback from employees and other sources
  • Build communities/networking groups onsite and through relocation provider

Required experience:

  • An organised individual, capable of keeping track of changing demands
  • An excellent communicator able to manage difficult situations confidently and remove any restrictions to communications
  • Willing and able to act on initiative within pre-defined constraints
  • Proficient within MS Office, Word, Excel, and PowerPoint
  • Experience working in a recruitment or similar role
  • Excellent communicator with ability to build strong, long-lasting influential relationships and negotiate to deliver results.
  • Commercial awareness and understanding on how to positively impact project
  • Ability to analyse data to help support decision making
  • Excellent level of written and verbal communication skills

Success measures:

  • All client SLAs met
  • Opportunities to expand and evolve solutions and services
  • Client satisfaction levels met or exceeded
  • Strong external stakeholder’s relationships created
  • Great candidate experience achieved and maintained
  • Problems and issues resolved efficiently and effectively
  • Babcock and ManpowerGroup’s standards adhered to at all times

Career Level Identifiers:

Accountability – Accountable for meeting own defined targets and for the impact of work on cost and profitability.

Interaction – Conveys information, which is sometimes complex, adapting styles to differing audiences that may require persuasion, explanation, or co-operation.

Problem Solving – Resolves varied issues using previous experience and analysis/investigation to determine solution, collaborating with others as required.

Knowledge and Application – Experience within the recruitment sector, likely in a specialist area with knowledge of recruitment processes, practices, and ability to recommend continuous improvement.

What you’ll receive:

  • Competitive Pay : Base salary with opportunities for incentive pay, including commission, bonuses, and merit increases.
  • Holidays: 24 days’ annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.
  • Pension: Competitive plan with contributions that grow with your length of service.
  • Health & Wellbeing: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.
  • Family-Friendly Entitlements: Generous policies, including an employee assistance programme.
  • Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.

About us:

Global leaders in workforce solutions and strategies.

Our clients need to be agile and innovative to survive in an unpredictable landscape. At Talent Solutions, we help them meet every challenge by addressing their most complex workforce needs. We offer everything from Recruitment Process Outsourcing (RPO) to Managed Service Provider (MSP) solutions and world-class talent management. We get people. And together, we’ll shape our future.

We are proud to have been voted one of the world’s most ethical companies for 15 years in a row. This reflects our commitment to integrity, transparency, and ethical business practices.

We are committed to promoting a diverse and inclusive community—a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we’re happy to talk about flexible working.

We get people and together we’ll shape our future. Apply now.