Customer service advisor

3 weeks ago


Liverpool, United Kingdom Page Personnel Sales Full time

About Our Client

Based in Liverpool, our client is a leading provider in the not-for-profit and charities sector. With a workforce of over 150 employees, they strive to make a positive impact on their local community by providing essential services to those who need it most.

Job Description

  • Responding to customer enquiries via phone, email and face-to-face
  • Providing accurate and timely information to customers
  • Maintaining a high level of professionalism and customer service at all times
  • Working closely with the customer service team to meet service level agreements
  • Assisting with the resolution of customer complaints
  • Contributing to the continuous improvement of customer service procedures and practices
  • Participating in training and development opportunities
  • Adhering to company policies and regulations

The Successful Applicant

A successful Customer Service Advisor should have:

  • An educational background in a relevant field
  • Proficiency in using customer service software and Microsoft Office Suite
  • Excellent communication and interpersonal skills
  • A strong commitment to providing excellent customer service
  • The ability to work as part of a team and independently

What's on Offer

  • A yearly salary of £22,000, with an estimated range of £19,800 to £24,200
  • Generous holiday leave
  • Opportunities for professional development
  • A supportive and friendly workplace culture
  • The chance to make a positive impact in the Liverpool community

We encourage all interested individuals who meet the above criteria to apply for this rewarding role in Liverpool. #J-18808-Ljbffr

  • Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The...


  • Liverpool, United Kingdom Avela Home Service Full time

    **Avela Home Service - Customer Service Advisor** **Salary**:£23,000 per annum **Hours of Work**:40 hours per week **Location**: Office-based working from our Matchworks office in Liverpool. **Contract Type**:6-month fixed term contract **Closing Date**:14 November 2023, 5pm **Recruitment Date**: 21 November 2023 - **This role is offered through our...


  • Liverpool, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Liverpool. We are professional, customer-centric and social. Our work environment includes: - Growth opportunities - Regular social events - Relaxed atmosphere - Casual work attire The duties will include: - Providing a prompt and courteous member service - Assisting the Front-End Assistant...


  • Liverpool, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Liverpool. We are professional, customer-centric and social. Our work environment includes: - Growth opportunities - Regular social events - Relaxed atmosphere - Casual work attire The duties will include: - Providing a prompt and courteous member service - Assisting the Front-End Assistant...


  • Liverpool, United Kingdom Olleco Full time

    **Customer Service Advisor** **Liverpool, Merseyside** **£23,400 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include Pension, BUPA Medical Cash Plan, Life Assurance, 22 Days’ Holiday (rising with service), Enhanced Maternity / Paternity pay after qualifying service.** We are recruiting for an office based Customer...


  • Liverpool, United Kingdom DG Partnership Ltd Full time

    **Customer Service Advisor - Competitive Salary - Liverpool, Merseyside** **The Role Are you passionate about making people’s lives better? Do you enjoy working in a fun and fast-paced environment? If so, we have the perfect role you! We are looking for an enthusiastic and passionate Customer Service Advisor /Float Guide to join our growing team. As a...


  • Liverpool, United Kingdom Back 2 Work Complete Training Full time

    We’re recruiting for Customer Service Advisors to earn £11.44 per hour.Customer Service Advisor benefits: * Generous 9% employer pension contribution * 22 days holiday allowance (plus the option to buy or sell up to 5 days each year) * 50% off home, motor and pet insurance * Free travel insurance and Green Flag breakdown cover * Additional optional...


  • Liverpool, United Kingdom Search Consultancy Full time

    **Customer Service Advisor** - ** Location: Liverpool City Centre**: - ** Salary: £19,048 basic**: - ** Contract: Full time, Permanent**: - ** Hours: Monday to Friday (1 weekend in 4 and 1 week of late evenings in 4)**: - ** + Excellent training and progression opportunities** **The main duties of a Customer Service Advisor are**: - Capturing...


  • Liverpool, United Kingdom Olleco Full time

    Liverpool, L20 8PD - £23,340 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include pension, BUPA medical cash plan, life assurance, 22 days’ holiday (rising with service), enhanced maternity / paternity pay after qualifying service. **Location** - Liverpool **Job Sector** - Customer Service **Salary** - £23,340 basic...


  • Liverpool, United Kingdom MERJE Ltd Full time

    **Full Time / Permanent** **Monday - Friday between 8am - 7pm with 1 weekend day per month** **£20,000 + bonus (£450-£850 on avg p/m)** Do you have telephony based experience? Are you empathetic and customer driven? This is a very exciting opportunity for a confident, driven **Customer Service Advisor** to join a fast based, busy customer focused...


  • Liverpool, United Kingdom Time Recruitment Full time

    Liverpool City Centre Customer Service Advisor £20,000-£22,000 basic with monthly team bonus Onsite parking We are working with a specialist Taxi Insurance Brokerage who are industry leaders, they maintain a customer centric and personalized approach to their growing client base. With excellent scores on FEEFO and almost 40 years sector specific knowledge,...


  • Liverpool, United Kingdom Search Consultancy Full time

    **Customer Service Advisor** - ** Location**:Liverpool City Centre - ** Salary**:£21,766 basic - ** Bonus**:2 additional bonus schemes paid annually - ** Overtime**: Optional overtime paid at time and a half or double pay on Sundays - ** Contract**: Full time, Permanent - ** Hours**: Monday to Friday (no weekends or late evenings!) - ** + Excellent training...


  • Liverpool, United Kingdom Search Consultancy Full time

    **Customer Service Advisor** - ** Location**:Liverpool City Centre - ** Salary**:£21,766 basic - ** Bonus**:2 additional bonus schemes paid annually - ** Overtime**: Optional overtime paid at time and a half or double pay on Sundays - ** Contract**: Full time, Permanent - ** Hours**: Monday to Friday (no weekends or late evenings!) - ** + Excellent training...


  • Liverpool, United Kingdom Webrecruit Full time

    Liverpool, L20 8PD £23,340 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include pension, BUPA medical cash plan, life assurance, 22 days’ holiday (rising with service), enhanced maternity / paternity pay after qualifying service. We are recruiting for an office-based Customer Service Advisor to join a friendly, focused...


  • Liverpool, United Kingdom Search Consultancy Full time

    Outbound Customer Advisor Location: Liverpool City Centre Contract: Full time, Permanent 37 hours per week Shift patterns: Monday - Sunday 7am-8pm (Shift rotation) My client based in Liverpool City Centre are looking to recruit a number of enthusiastic Customer Service Advisors to join their expanding team. The role is paying a starting basic salary of...


  • Liverpool, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Customer Service Advisor** **£21,000 basic salary plus team bonus (up to £250 per month)** **Speke** **Permanent** **Monday to Friday 8:45am to 5:00pm** An opportunity has arisen for a Customer Service Advisor to join our client in the Speke area. Day to day you will be response for all elements of sales support, service and...


  • Liverpool, United Kingdom Consegna Recruitment Full time

    **Customer Service Advisor** Liverpool £18,000 - £22,000 dependent on experience Monday to Friday (5pm finish and no weekends) **Are you looking to work for a large established business who still retain that “family” feel?** **Have you had enough of working late nights and weekends?** **Looking to get your weekends back and only work Monday -...


  • Liverpool, United Kingdom Adepto Technical Recruitment Full time

    **The role**: Customer Service Advisor (12 Month Contract) **Location**: Liverpool **Working Arrangements**: Mon-Fri 8am to 4:15pm / 8:45am to 5pm rotating. **Hybrid Working**: Mondays and Fridays working from home with Tuesday, Wednesday and Thursday from the office **Background**: Are you a dynamic and customer-focused professional with a passion for...


  • Liverpool, United Kingdom Path2 Solutions Ltd Full time

    **Customer Service Advisor - £12.35 per hour.** **Enthusiastic Customer Service Advisors** for roles for an accommodation client in the L3 area of Liverpool. We are looking for people who are passionate about delivering outstanding customer service. Do you enjoy working in a fast-paced environment? Do you have empathetic customer service skills,...


  • Liverpool, United Kingdom Path2 Solutions Ltd Full time

    **Customer Service Advisor** for roles for an insurance client based in the** L37 area of Liverpool.** - Pay Rate is £11.47 per hour. - Overtime and progression **The role of Customer Service Advisor**: - Assisting customers to make changes to customers policies - Helping with customer queries over direct debit payments - Identifying and assessing...