Business Consultant

2 weeks ago

United Kingdom Ultima Full time

General Details

Job Title Business Consultant | Technical

Department/ Function Business Consulting

Reports to Head of Business Consulting

Location Remote | Customer’s Site

Role summary

The Business Consultant bridges the gap between business needs and technology, collaborating with clients to analyse business requirements, identify technology opportunities, and define, develop and onboard solutions that drive efficiency and growth.

KEY ACCOUNTABILITIES / ROLE PURPOSE

Ultima’s Business Consulting (BC) team diligently aligns with our customers’ overarching business objectives, navigating their unique challenges and aspirations. Through a deep understanding of these dynamics, we craft tailored IT strategies, fortify technology roadmaps, and sculpt optimized operational structures and processes. The essence of our Business Consultant role is to bridge the gap between business visions and the multifaceted technology landscape. Our consultants, equipped with extensive technical breadth, provide strategic oversight to complex technology initiatives, ensuring alignment with high-level deliverables even when technical experts and architects may be enmeshed in complexities.

Our BC team stands as a beacon of guidance, gaining the trust and collaboration of both organizational sponsors and technical teams through robust reasoning, expansive technical acumen, and an unwavering commitment to continued learning. This role resonates with professionals who, stemming from a solid technical foundation, now gravitate towards harnessing technology for tangible business outcomes. The position demands a vast technical knowledge spectrum complemented by the depth to enhance what traditional solution architects bring to the table.

Beyond technical prowess, our consultants are distinguished communicators, adept at forging impactful relationships, articulating insights both verbally and in documentation, and commanding influential discussions. Their credibility stems not merely from their designation but from their insightful reasoning and experiential wisdom. They navigate challenging conversations, offering constructive critiques to C-suite strategies, and guiding technical teams in prioritizing essential features to meet business objectives. Embracing diversity, our consultants thrive across varied industries, fostering cross-industry innovation and staying abreast of contemporary IT trends.

MAIN DUTIES AND RESPONSIBILITES

High-level IT strategy definition based on business strategy inputs (technology & operations)

Technology strategy definition across DC, cloud, EUC and networking

Operational strategy definition based on customer’s tech footprint (think team structures, reporting, responsibilities, …)

Technology dependency guidance across large programs, ensuring multiple projects link-in project wise as well as technically (working alongside a program manager)

Scope definition based on business requirements (new DCs, cloud migrations, XaaS migrations, M&A, divestments, ...)

High-level effort scoping and timelines definition as well as role requirements for the points above

Presentation in front of larger audiences

Research and development of new customer facing propositions

Performing fractional technical CxO roles for customers

ESSENTIAL KNOWLEDGE, SKILLS & EXPERIENCE

  • High-level knowledge of enterprise datacentre design principles & technologies
  • High-level knowledge of cloud design principles & technologies
  • High-level knowledge of enterprise network design principles & technologies
  • High-level knowledge of EUC design principles & technologies
  • High-level knowledge of enterprise operations and various operating models
  • Ability to high-level scope based on customer requirements (above)
  • Ability to highlight and map cross-project/program dependencies

DESIRED KNOWLEDGE, SKILLS & EXPERIENCE

  • Experience within a customer service environment
  • Understanding of project and program governance
  • Very good communicator, both verbally and through documentation
  • Ability to translate and voice vision
  • Ability to take ownership of complex programs
  • Significant attention to detail
  • Ability to negotiate common ground between polarised parties

KEY COMPETENCIES REQUIRE FOR ROLE

  • Highly self-motivated & confident
  • Customer focus & relationship building
  • Continuous improvement
  • Collaboration & teamwork
  • Stellar Interpersonal skills & communication
  • Attention to detail
  • Work under pressure
  • Tenacity

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