IT Systems Analyst

1 month ago

Southampton, United Kingdom Aztec Full time

Systems Analyst - Client Applications Services
Reports to Systems Manager – Client Application Services
The purpose of this support role is to work alongside colleagues in the Client Applications team to give our clients, and our colleagues the best possible experience of Aztec’s client servicing applications suite. 
You will strive to deliver a service offering that differentiates us from our competitors, involving a range of tasks from providing general user support, creating requirement documents alongside members of the client-facing teams, writing reports, supporting with integration and automation, documentation, and preparation of training materials, testing of items developed by other members of the department or vendors, deployments of changes and designing processes to improve operational efficiencies.
This is a hybrid position that would see you working from our Southampton office a minimum of three days per week, but full time whilst you're in your probationary training period.
Work closely with the client-facing team to elicit detailed requirements to enhance the core and develop the configuration of the systems and financial reporting suite to meet the demands of our clients, supporting, or acting as a business analyst. Support of engagements with client facing teams, and possibly direct with clients over the life-cycle of a project, including attendance and providing updates via formal meetings and project documents, as well as keeping teams appraised of progress on individual tasks.
Provide second level support raised via the support desk (Ivanti) as either Service Requests and Incidents, as well as enhancements raised through other means, including projects, ensuring client facing teams (and project managers, where applicable) are regularly appraised of progress.
Understand or interpret complex or ambiguous requirements to specify, design and develop solutions within the system configuration, reporting, or to support users in rectifying errors in data input.
Communicate clearly with other members of the team and members of the client-facing teams, both verbally and in writing, when gathering or explaining requirements, providing resolutions etc.
Own and take responsibility for the end-to-end process surrounding a project / request, from gathering and documenting requirements, developing solutions, testing, deployment and closure documentation including accompanying user guides.
Participate in data related projects and interfacing with third party systems to make the maximum value out of our systems data for the benefit of our clients.
Perform testing of configuration changes to various applications and reports, documenting and evidencing findings to progress through release cycle or return to developer for adjustments.
Consideration of the wider impacts of changes made to the system and possible implications, ensuring a focus on scalable solutions, and to maintaining a core (group wide, consistent) configuration, with continual group improvements, finding dynamic ways to achieve desired outcomes / results.
Understand the groups change management framework and ensure that sufficiently detailed scoping documentation and deployment instructions be prepared to enable for the testing and approval of changes.
Be able to follow a change process for significant system or data changes. Understand the audit need for it, as well as being confident in moving it through the development, system integration testing, user acceptance testing and approval steps.
Document changes to systems and processes, incorporate updates to training materials and design relevant test cases to support and evidence successful development against the requirements.
Ability to prioritise and organise own workload in order to meet deadlines across numerous clients, workstreams and projects.
Creative mindset, general problem solving and strong analytical skills are essential
Prior experience in a customer service / support desk role
Must have a genuine interest in technology, systems and data plus exposure to, or an interest in, the Finance industry
Advanced PC skills, notably MS Office suite (MS Word & MS Excel)
Experience in dashboard creation tools (PowerBI, Tableau, IBM Cognos)
Experience in adjusting IT system configurations and / or report development while following a rigid IT change management framework
Prior configuration experience of eFront products (Invest, Investment Café, eFrontPM)
This may include programming languages, project management, business analysis or accountancy qualifications (supported by the Aztec Group).
Discretionary bonus scheme
Flexible, hybrid working
Private medical insurance, including eye care
Permanent health insurance
Life assurance (death in service and critical illness benefit)
Worldwide travel insurance
Onsite parking
Health and wellbeing programmes
Significant investment into your personal and professional development 
We will provide the training, both in house for relevant technical knowledge and also for professional qualifications to enhance your professional development.

  • Trainee IT Systems Analyst

    1 month ago

    Southampton, United Kingdom Aztec Full time

    Senior Systems Analyst - Client Application Services | Southampton | Aztec Group 6158 Home / Careers / Vacancies Senior Systems Analyst - Client Application Services The purpose of this role is to work alongside colleagues in the Client Applications Team to give our clients, and our colleagues, the best possible experience of Aztec’s client servicing...

  • Finance Systems and Processes Analyst

    4 weeks ago

    Southampton, United Kingdom Barclay Meade Full time

    Finance systems and processes analyst Our leading technology business, is looking for a Finance systems Analyst to join the team, supporting all IT related tasks within the UK and US. Systems related but also for day-to-day business activities. The Location for this opportunity is Southampton and the role is a permanent, full time position - Hybrid working...

  • Business System Analyst

    4 weeks ago

    Southampton, United Kingdom Hays Full time

    Your new company Are you looking to join a team of experts, whose knowledge, ideas, and technology have transformed the logistics business. You will join the UK’s largest maritime business to help shape the future of the ever-evolving world of logistics and be part of something truly special. Your new role You’ll be joining an IT department, where they...

  • Business System Analyst

    3 weeks ago

    Southampton, United Kingdom Hays Full time

    Your new company Are you looking to join a team of experts, whose knowledge, ideas, and technology have transformed the logistics business. You will join the UK’s largest maritime business to help shape the future of the ever-evolving world of logistics and be part of something truly special. Your new role You’ll be joining an IT department, where...

  • Business System Analyst

    4 weeks ago

    Southampton, United Kingdom Hays Full time

    Your new company Are you looking to join a team of experts, whose knowledge, ideas, and technology have transformed the logistics business. You will join the UK’s largest maritime business to help shape the future of the ever-evolving world of logistics and be part of something truly special. Your new role You’ll be joining an IT department, where they...

  • Business System Analyst

    4 weeks ago

    Southampton, United Kingdom Hays Full time

    Your new company Are you looking to join a team of experts, whose knowledge, ideas, and technology have transformed the logistics business. You will join the UK’s largest maritime business to help shape the future of the ever-evolving world of logistics and be part of something truly special. Your new role You’ll be joining an IT department, where they...

  • Contract Systems Trainer

    1 month ago

    Southampton, United Kingdom Spectrum IT Full time

    **Role**: Contract Systems Trainer **Term**: 3 - 4 months **Rate**: £450 a day **IR35**: Outside IR35 **Location**: Onsite (Southampton) **Days a Week**: 2-3 (with initial supplier training over 5 consecutive days) **Overview**: Spectrum IT's Hampshire based client is looking for an experienced Contract Systems Trainer To design and deliver bespoke...

  • Business Systems Analyst{IT

    4 weeks ago

    Southampton, United Kingdom Hays Full time

    Are you looking to join a team of experts, whose knowledge, ideas, and technology have transformed the logistics business. You will join the UK’s largest maritime business to help shape the future of the ever-evolving world of logistics and be part of something truly special. You’ll be joining an IT department, where they are looking for an agile...

  • IT Systems Manager

    1 week ago

    Southampton, United Kingdom Spectrum IT Recruitment Full time

    IT Systems ManagerSouthamptonHybrid - 2/3 days WFHAre you an IT Manager looking for a new challenge? Look no further, one of our long-standing clients is looking for a new IT Systems Manager to join their well-established business within the logistics sector.Our client is looking for someone who's experienced at managing a team and not afraid to get their...

  • Supply Chain Data Analyst

    1 month ago

    Southampton, United Kingdom Barclay Meade Full time

    A global engineering business require a Supply Chain Data Analyst. Applicants will need strong analytical skills (intermediate MS Excel) to interpret customer/supplier data. This role would suit a science or engineering graduate, or a supply chain professional with intermediate MS Excel skills or above. Working with the Supply Chain Planning team, the...

  • Business Analyst

    1 month ago

    Southampton, United Kingdom Endeavour Recruitment Solutions Full time

    Technologies: Business Analyst Warehouse Automation Software Developer Software Development lifecycle This is a fantastic opportunity for a Business Analyst to join a market-leading, global business based in Southampton. This permanent role would suit a Business Analyst experienced in WMS (Warehouse Management Systems), with an awareness of software...

  • Business Analyst

    4 weeks ago

    Southampton, United Kingdom Reed Full time

    Business Analyst - IT Business Analyst sought by a large, well-known organisation with offices in central Southampton. The role can be based from home with travel to Southampton within the month. Purpose of the role: The post holder will work on projects within the business, as part of the Business Analyst team. In accordance with a project's requirements,...

  • Training Business Analyst

    1 month ago

    Southampton, United Kingdom Endeavour Recruitment Solutions Full time

    Technologies: Business Analyst Warehouse Automation Software Developer Software Development lifecycle This is a fantastic opportunity for a Business Analyst to join a market-leading, global business based in Southampton. This permanent role would suit a Business Analyst experienced in WMS (Warehouse Management Systems), with an awareness of software...

  • IT Applications

    1 week ago

    Southampton, United Kingdom Spectrum IT Recruitment Full time

    Located in Southampton we are working with a thriving client with a focus on innovation and efficiency The company are continually investing in cutting-edge technologies to streamline their operations and to fully leverage the potential of the tools being invested in. They are currently seeking a talented IT Applications/Systems Technician to join their...

  • IT Helpdesk Support Analyst

    3 weeks ago

    Southampton, United Kingdom Dynamite Recruitment Solutions Ltd Full time

    Customer Support Analyst Hours of work: full time Shifts are 4 days on/4 days off covering Monday to Sunday current shift patterns are 7am until 7pm and 9am until 9pm. Due to changes within the business our client is looking to expand a specialist team and requires a customer support analyst immediately. As a Customer Support Analyst you will be...

  • customer support analyst

    3 weeks ago

    Southampton, United Kingdom Dynamite Recruitment Solutions Ltd Full time

    Customer Support Analyst Location: Southampton Hours of work: full time Shifts are 4 days on/4 days off covering Monday to Sunday current shift patterns are 7am until 7pm and 9am until 9pm. Dynamite recruitment is currently working in partnership with a very well-established business who are based in the Southampton area. Due to changes within the...

  • Data Analyst

    1 month ago

    Southampton, United Kingdom Aztec Full time

    People Data Analyst (18 month FTC) | Southampton | Aztec Group 6158 Home / Careers / Vacancies People Data Analyst (18 month FTC) MCEPASTEBIN% Reports to Senior People Data, Insights and Reporting Manager We are looking for someone to provide data and reporting support to the HR team and wider business. This role sits within the People Services team...

  • Test Analyst

    1 month ago

    Southampton, United Kingdom Proactive Appointments Full time

    **Test Analyst** **On-site - 3 Months Initially - Inside IR35** We are looking for an experienced Test Analyst to join our project team for a Windows 10 rollout. In this role, you will be responsible for developing test plans, executing tests, tracking and reporting on results, and providing guidance on how to resolveissues. - five years of experience in...

  • Business Systems Analyst

    3 weeks ago

    Southampton, United Kingdom Oyster Yachts Limited Full time

    Purpose of RoleThis role is to lead on the technical support, enhancement, and development of the Company’s ERP (Enterprise Resource Planning) and HRIS (Human Resources Information System). This includes the configuration, customisation, and integration of the systems to meet business needs. Key Job Responsibilities·         Oversee the...

  • Business Systems Analyst

    2 weeks ago

    Southampton, United Kingdom Oysteryachts Full time

    Southampton, United Kingdom | Posted on 29/04/2024 This role is to lead on the technicalsupport, enhancement, and development of the Company’s ERP (EnterpriseResource Planning) and HRIS (Human Resources Information System). This includes the configuration, customisation,and integration of the systems to meet business needs. KeyJob Responsibilities ·...