IT Helpdesk Support Analyst
3 weeks ago
Customer Support Analyst
Hours of work: full time
Shifts are 4 days on/4 days off covering Monday to Sunday current shift patterns are 7am until 7pm and 9am until 9pm.
Due to changes within the business our client is looking to expand a specialist team and requires a customer support analyst immediately.
As a Customer Support Analyst you will be responsible for reporting to the / depth investigations carried.
To support with software related issues
Support with the roll out of new software/hardware releases
As a Customer Support Analyst you will have / be
~2 years + in technical helpdesk support role.
~ Excellent Customer Service Skills
~ A good understanding of IT based systems
~ Problem analysis/problem solving
~ High level of knowledge and understanding of Windows Operating Systems
To be considered please submit your CV asap #J-18808-Ljbffr
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