Temporary Technical Support Technician
2 weeks ago
IT Support Analyst, Southampton
Excellent Benefits | Office Based| Competitive Salary | Professional Development
Are you a skilled problem-solver with a passion for IT support? Our client in Southampton is seeking a dedicated IT Support Analyst, to join their service desk. As an IT Support Analyst, you will play a crucial role in providing efficient technical support to users across the organisation.
Key Responsibilities of the IT Support Analyst:
Provide 1 st and 2 nd line IT support to users ensuring timely resolution.
Provide both hardware and software support and support users with installations and new hardware set-ups.
Collaboration with other IT teams to escalate complex problems.
Requirements of the IT Support Analyst include:
Proven experience in a service desk or similar 1 st /2 nd line role
Strong knowledge of Windows operating systems and Microsoft 365 applications
IT certifications (e.g., CompTIA A+, ITIL) are advantageous.
In return our client offers an excellent benefit package, office based working and the opportunity to undertake industry relevant qualifications.
Service Desk Analyst, Helpdesk Engineer, Helpdesk Technician, 1 st Line IT Support, 2 nd Line IT Support, IT Technician, IT Engineer, Service Desk Technician, IT Operations Analyst
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