Deputy Boutique Director
3 weeks ago
Harrods, London, UK
Full-time, Permanent
Deep pride in our heritage fuels our passion to trailblaze an even brighter future. Strongly contribute to the growth of the Brand's reputation and desirability in the market by participating in networking activities outside of the Boutique including client events.
Initiate Boutique events and activities through partnerships to boost sales and traffic.
Be aware of the local business environment.
In collaboration with the boutique team, drive and monitor all CRM and clienteling initiatives.
Boutique performance and operations management
Demonstrate sales leadership for staff and assist the Boutique Manager in setting performance targets for team and individuals with relevant KPIs.
Prepare regularly a client analysis report, sharing insights of local trends.
Manage boutique operations in accordance with Brand and group compliance policies and enable the team to perform at their very best on the shop floor.
Represent Brand identity - Act as a Maison ambassador
Act as an Ambassador for the Brand when attending meetings, events and other work-related functions, ensuring the integrity of its image with clients and within the local retail community.
Team Management & People Development
Assist the Boutique Director with coaching, training, motivating and developing the sales team.
Excellent sales techniques and the ability to pass on knowledge and experience.
Experience of conflict management.
People management skills.
Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.
• Flexible Working hours & Quality Workplace.
Generous Holidays & Days Offered.
Training & Learning Programs.
Step 1: Call with Talent Acquisition Team + Predictive Index.
Interview with the Head of Sales.
Interview with the Brand Director.
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