Estates Support Manager

3 weeks ago


Portsmouth Hampshire, United Kingdom Beach Baker Full time €30,000 - €35,000

Estates Support Manager & Service Charge Analyst

30k - £35k plus car allowance

Beach Baker is delighted to be working with a client-side company who are seeking an Estates Support Manager, this would be someone who can handle a variety of tasks related to estate management, service charge analysis, and administrative support.

My client is seeking a candidate with an attitude to learn, have an interest in the property space, be customer focused and has the desire to make processes better and more efficient.

High-Quality Service: Ensure a customer-oriented approach is maintained in providing services to both commercial and residential tenants.
• Optimise service charge cost recovery to maximise the profit potential of each estate.
• Service Charge Budget and Reconciliation: Oversee the collection, production, and distribution of service charge budget and reconciliation data. Prepare and issue reports to tenants, including drafting and reviewing annual service charge booklets.
• Service Charge Queries: Serve as the initial point of contact for internal and external inquiries related to service charges.
• Floor Area Data and Apportionments: Oversee all floor area data and service charge apportionments.
• Schedule and coordinate interdepartmental meetings, tenant meetings, and meetings with contractors.
• Produce and distribute documents and emails for the Estates Team as requested.
• and Report Data: Assist in compiling Estates data for internal reporting requests, Board reports, and management of team KPIs. Prepare activity reports and provide statistical data as needed.
• Lease Documents: Track and manage engrossed lease documents for signing by Directors. Property Schedules: Assist with updating vacant property schedules, Live Tracker, and other Estates property schedules.
• Management: Update and maintain the NetSuite database, inventory, and filing systems, either electronically or manually, including archive filing.
• Property Particulars: Liaise with Estates Managers to produce vacant property particulars and maintain/upload them onto the company website.
• Assist with invoice queries for external suppliers, utilities, and from the internal Finance team.
• Financial Data: Integrate financial data such as purchase order numbers, quotations, and invoices with PPM/Reactive repairs spreadsheet.
• They should also have proficiency in database management and financial analysis.



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