Estates Support Manager

2 weeks ago

Hampshire, United Kingdom Beach Baker Full time

Estates Support Manager & Service Charge Analyst Hampshire
£30k - £35k plus car allowance

Beach Baker is delighted to be working with a client-side company who are seeking an Estates Support Manager, this would be someone who can handle a variety of tasks related to estate management, service charge analysis, and administrative support.
My client is seeking a candidate with an attitude to learn, have an interest in the property space, be customer focused and has the desire to make processes better and more efficient.
High-Quality Service: Ensure a customer-oriented approach is maintained in providing services to both commercial and residential tenants.
Optimise service charge cost recovery to maximise the profit potential of each estate.
Service Charge Budget and Reconciliation : Oversee the collection, production, and distribution of service charge budget and reconciliation data. Prepare and issue reports to tenants, including drafting and reviewing annual service charge booklets.
Service Charge Queries: Serve as the initial point of contact for internal and external inquiries related to service charges.
Floor Area Data and Apportionments: Oversee all floor area data and service charge apportionments.
Schedule and coordinate interdepartmental meetings, tenant meetings, and meetings with contractors.
Produce and distribute documents and emails for the Estates Team as requested.
and Report Data: Assist in compiling Estates data for internal reporting requests, Board reports, and management of team KPIs. Prepare activity reports and provide statistical data as needed.
Lease Documents: Track and manage engrossed lease documents for signing by Directors. Property Schedules: Assist with updating vacant property schedules, Live Tracker, and other Estates property schedules.
Management: Update and maintain the NetSuite database, inventory, and filing systems, either electronically or manually, including archive filing.
Property Particulars: Liaise with Estates Managers to produce vacant property particulars and maintain/upload them onto the company website.
Assist with invoice queries for external suppliers, utilities, and from the internal Finance team.
Financial Data: Integrate financial data such as purchase order numbers, quotations, and invoices with PPM/Reactive repairs spreadsheet.
They should also have proficiency in database management and financial analysis.

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