Remote Account Director/Client Services

2 weeks ago

England, United Kingdom AGM Event & Travel Solutions Full time

Agency Account Manager - Conference & Events Venue Finder Location – Remote working from Home
Job Description - Agency Account Manager - Conference & Events Venue Finder
00 + 10% annual bonus + enhanced annual leave
Hours – Monday – Friday – 9 am – 4.30 pm (option of working a 4 day week – pro rata) Flexible hours based on business demands
 

The ‘ Agency Account Manager - Conference & Events Venue Finder’ will report directly to the Managing Director of AGM Event & Travel Solutions. You will be working alongside the Managing Director getting involved in all aspects of the agency from day-to-day running to business development and Account Management. We are a small team at the agency and we are therefore looking for someone who can work remotely and on their own initiative. We are looking for someone with a background in events within the hospitality industry and venue knowledge across the UK is essential for this role. The successful candidate will be required to provide an effective and proactive administrative function relating to all events and to efficiently collate our client requirements in order to deliver the highest levels of customer service.
We work on the Gratis / Venue Directory platform which training will be given if required but you will ideally have worked on this system previously.

Candidate will be computer literate and be diverse in every aspect of this new role.
~ Account Management of key clients, attending review meetings and providing a support role for organisers and venue coordinators. 
~ Researching and obtaining quotations from Hotels and Venues, producing accurate and personal client proposals, sourcing event locations throughout UK.
~ You will also need to be able to work across several events at the same time and prioritise your own time
~ Assist with the running of the event management system and diary. The role will involve an element of market research and sales calls to maintain new business enquires from sales leads and new leads. Carry out annual client reviews and events. You will have a presence at conference and event trade shows and industry events throughout the year whilst constantly developing supplier relationships and raising your own profile within the events industry which in return will be extremely rewarding.
~ You will engage with customers to encourage participation in trade show events whilst being involved with the hospitality and entertainment of our clients to ensure they feel valued. You will liaise with Sales Managers and Sales Directors as well as onsite venue teams to discuss all aspects of the events we are sourcing and booking.
~ You will build a rep with all of our suppliers and have extensive knowledge of hotels and conference venues and what business fits into which venues.
~ Responsible for chase calls and follow-up calls including courtesy calls and account management of existing accounts.
~ Build and maintain a good relationship with clients and customer accounts. The delivery of excellent customer relationship management is critical. 
~ Attend bi-weekly sales strategy meetings and prepare appropriately. 
~ Ancillary tasks include assisting in the production of weekly and monthly management reporting documents and monthly newsletters
~ You will be organised and have a can-do attitude whilst being flexible to this new role. Attend each event where required and support sales and organisational teams to ensure the success of each event where AGM Event & Travel are involved as a booking agent. Work closely with accounts to ensure invoices are correct and they are requested on time.
~ Assist where needed on commission claims and credit control
~ Use and maintain the CRM database, updating all calls, emails and information on every client. Cover holiday when taken to ensure cover is always provided.  


You will be highly customer focused and have an excellent command of the English language both written and orally
The applicant should be able to work well under pressure, meet deadlines, and be highly motivated with excellent negotiation and communication skills along with excellent time management skills

Ideally you will be from a Hotel / Conference or Agency background
We want someone who can be part of that small team and work hard to support the Managing Director at all times. As the role is home-based, we want someone that we can trust to get on with the job to the very best of their ability at all times.

Flexible working hours – option to reduce your workload into a 4 day week (day to be agreed)
00 am Monday start – full-time staff
Early 12 pm Friday Finish – full-time staff
Your birthday off – (paid)
Paid annual leave - 30 days Inc public holidays, increasing by 1 day each full year of service to a maximum of 5 days
1 Friday in every 4 off to go and see or stay overnight at a hotel – full-time staff
1-2 days monthly offsite on-site visits of different hotels and venues including London to expand your venue knowledge, hosted lunches, overnight stays, etc.
Discounted or complimentary overnight personal hotel stays
Remote working from home
Loyalty Christmas Bonus
Annual Bonus
Additional cash incentives across specific account types
Competitive Salary

  • Fully Remote Senior Account Director

    4 weeks ago

    England, United Kingdom RBW Consulting Full time

    Are you a seasoned Senior Account Director in medical communications with a passion for leadership and strategic account management? An independent Medcomms agency situated in the Surrey/Berkshire area is seeking a dynamic individual to join them as a Senior Account Director. In this role, you'll take ownership of the agency's largest account and play a...

  • Director, Customer Account Manager

    7 days ago

    England, United Kingdom DiverseJobsMatter Full time

    About the Role We are currently recruiting for an Account Director on a permanent, full-time basis to join our team. This position will be remote-based in the UK, with the requirement to travel domestically and internationally for business needs. The successful candidate will focus on maintaining and expanding strategic client relationships and overseeing...

  • Director, Customer Account Manager

    7 days ago

    England, United Kingdom DiverseJobsMatter Full time

    About the Role We are currently recruiting for an Account Director on a permanent, full-time basis to join our team. This position will be remote-based in the UK, with the requirement to travel domestically and internationally for business needs. The successful candidate will focus on maintaining and expanding strategic client relationships and overseeing...

  • Tax - Private Client Director

    4 weeks ago

    England, United Kingdom Absolute Executive Search Full time

    Absolute Executive Search are delighted to be partnered with a growing Accountancy Practice who are looking for Private Client Tax Director that can be based in various locations in Kent. This is a fantastic opportunity for an existing Director or a Senior Manager who wants to progress their career a Top 10 Accountancy Practice. As a dynamic Private...

  • Private Client Tax Director

    4 weeks ago

    England, United Kingdom Absolute Executive Search Full time

    Absolute Executive Search are delighted to be partnered with a growing Accountancy Practice who are looking for Private Client Tax Director that can be based in various locations in Kent. This is a fantastic opportunity for an existing Director or a Senior Manager who wants to progress their career a Top 10 Accountancy Practice. What makes our client...

  • Interim Audit

    4 weeks ago

    England, United Kingdom Sheridan Maine (Midlands) Full time

    Interim Accountant - Remote Working Job In Dorset Jobs CV Upload EPayTime Sheridan Maine This site uses cookies, by using this site you agree to have cookies stored on your computer. Interim Accountant - Remote Working ~£Permanent Sheridan Maine are currently supporting a key client of ours who is seeking an Interim Accountant to join their...

  • Client Account Manager

    2 weeks ago

    England, United Kingdom Inspiring Interns Full time

    Role Description We are looking for an experienced ‘Superstar’ Client Account Manager who has the desire and ambition to become a rising star to progress within our fast-growing business. Working under the direct leadership of the Managing Director, and alongside our Service Delivery team. A pivotal hire, the Client Account Manager will be become...

  • Remote Technical Account Manager

    2 weeks ago

    England, United Kingdom Vertus Partners Full time

    Currently seeking a passionate and driven individual to join a global team as a Technical Account Manager. You will be working for a leading cutting-edge technology company revolutionising the way businesses engage with their customers within Financial Services. As a Technical Account Manager, you will play a pivotal role in ensuring the success and...

  • Remote Technical Account Manager

    2 weeks ago

    England, United Kingdom Vertus Partners Full time

    Currently seeking a passionate and driven individual to join a global team as a Technical Account Manager. You will be working for a leading cutting-edge technology company revolutionising the way businesses engage with their customers within Financial Services. As a Technical Account Manager, you will play a pivotal role in ensuring the success and...

  • Director, Customer Account Manager

    7 days ago

    England, United Kingdom Etopia Consultancy Full time

    This is an exciting new role to join a growing Amazon agency - Etopia Consultancy. Amazon Agency experience essential You will be responsible for managing a portfolio of consumer goods clients, strategizing with the clients to create bespoke Amazon account plans, delivering against these whilst acting as an extension of their business. This role is...

  • Director, Customer Account Manager

    7 days ago

    England, United Kingdom Etopia Consultancy Full time

    This is an exciting new role to join a growing Amazon agency - Etopia Consultancy. Amazon Agency experience essential You will be responsible for managing a portfolio of consumer goods clients, strategizing with the clients to create bespoke Amazon account plans, delivering against these whilst acting as an extension of their business. This role is...

  • Client Account Manager

    3 weeks ago

    England, United Kingdom Dynamite Recruitment Full time

    Client Account Manager Location: Portsmouth Hours of Work: Monday to Friday – 40 hours per week Salary: £28,000 to £35,000 (depending on experience) Plus, great company benefits Dynamite recruitment is working in partnership with a very well-established business who are based in the Portsmouth area. Our client provides a specialist service and due to...

  • Private Client Tax Director

    4 weeks ago

    England, United Kingdom Absolute Executive Search Full time

    Absolute Executive Search are delighted to be partnered with a growing Accountancy Practice who are looking for Private Client Tax Director that can be based in various locations in Kent. This is a fantastic opportunity for an existing Director or a Senior Manager who wants to progress their career a Top 10 Accountancy Practice. What makes our client...

  • Account Director

    7 days ago

    England, United Kingdom Etopia Consultancy Full time

    This is an exciting new role to join a growing Amazon agency - Etopia Consultancy. UK Candidates onlyAmazon Agency experience essential WHAT YOU'LL DOYou will be responsible for managing a portfolio of consumer goods clients, strategizing with the clients to create bespoke Amazon account plans, delivering against these whilst acting as an extension of their...

  • Account Director

    7 days ago

    England, United Kingdom Etopia Consultancy Full time

    This is an exciting new role to join a growing Amazon agency - Etopia Consultancy. UK Candidates only Amazon Agency experience essential WHAT YOU'LL DO You will be responsible for managing a portfolio of consumer goods clients, strategizing with the clients to create bespoke Amazon account plans, delivering against these whilst acting as an...

  • Account Director

    7 days ago

    England, United Kingdom Etopia Consultancy Full time

    This is an exciting new role to join a growing Amazon agency - Etopia Consultancy. UK Candidates onlyAmazon Agency experience essential WHAT YOU'LL DOYou will be responsible for managing a portfolio of consumer goods clients, strategizing with the clients to create bespoke Amazon account plans, delivering against these whilst acting as an extension of their...

  • Account Director

    7 days ago

    England, United Kingdom Etopia Consultancy Full time

    This is an exciting new role to join a growing Amazon agency - Etopia Consultancy. UK Candidates only Amazon Agency experience essential WHAT YOU'LL DO You will be responsible for managing a portfolio of consumer goods clients, strategizing with the clients to create bespoke Amazon account plans, delivering against these whilst acting as an...

  • Account Director

    1 week ago

    England, United Kingdom Etopia Consultancy Full time

    This is an exciting new role to join a growing Amazon agency - Etopia Consultancy. UK Candidates onlyAmazon Agency experience essential WHAT YOU'LL DOYou will be responsible for managing a portfolio of consumer goods clients, strategizing with the clients to create bespoke Amazon account plans, delivering against these whilst acting as an extension of their...

  • Account Director

    7 days ago

    England, United Kingdom Etopia Consultancy Full time

    This is an exciting new role to join a growing Amazon agency - Etopia Consultancy. UK Candidates only Amazon Agency experience essential WHAT YOU'LL DO You will be responsible for managing a portfolio of consumer goods clients, strategizing with the clients to create bespoke Amazon account plans, delivering against these whilst acting as an extension of...

  • Associate Director

    3 weeks ago

    England, United Kingdom Study Group Full time

    Contract Type: Full-time, permanent Brighton (remote) As an Associate Director Partnership Account Management, you will be responsible for managing, nurturing and growing relationships with our strategic University partners in the UK and Ireland. Your primary goal will be to ensure that our partners have the necessary support and guidance, underpinned by...