Remote Technical Account Manager

3 weeks ago


England, United Kingdom Vertus Partners Full time

Currently seeking a passionate and driven individual to join a global team as a Technical Account Manager. You will be working for a leading cutting-edge technology company revolutionising the way businesses engage with their customers within Financial Services.

As a Technical Account Manager, you will play a pivotal role in ensuring the success and satisfaction of our clients as they transition to our subscription-based services. Serve as the primary point of contact for a portfolio of clients, providing personalised support and guidance.
Identify upselling opportunities within existing accounts and drive revenue growth through strategic account management.
Work closely with our marketing team to develop and deliver client-facing materials, including product videos and documentation.

Previous experience in a customer-facing role, preferably in a technical or software-related field.
Experience or familiarity with technologies such as JavaScript, Java etc is a plus.
Self-motivated and proactive, with a passion for delivering exceptional customer service.

This is a fully remote position with occasional in-person client meetings in London.

Compensation:
Competitive salary of £60k per year, with commission incentives tied to upselling within existing accounts.



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