Director, Customer Account Manager

1 month ago


England, United Kingdom Etopia Consultancy Full time

This is an exciting new role to join a growing Amazon agency - Etopia Consultancy. Amazon Agency experience essential

You will be responsible for managing a portfolio of consumer goods clients, strategizing with the clients to create bespoke Amazon account plans, delivering against these whilst acting as an extension of their business. This role is suitable for someone that is in a Senior Account Manager / Director role.
~ Amazon Agency experience **Essential** (retail)
~3 year+ of experience in Amazon retail - essential
~ Proven track record of delivering revenue results and significantly contributing to customer success
~ Ownership of driving Amazon and eCommerce strategically for multiple brands
~ Management of promotional calendars to drive sales at key periods
~ Weekly external sales reporting
~ Working with the marketing team to align goals and maximise sales
~ Strong inter-personal, team-working skills with experience developing customer relationships and influencing key decision-makers
~ Willing to travel to customer offices


Etopia was launched in 2019 with the clear objective to help brands manage and grow their Amazon business strategically. We are a specialist Amazon agency, offering Audit & Assessments, Amazon account management, Amazon Advertising. We work with global brands across a broad range of sectors and we help them manage, optimise and grow their business on e-Commerce marketplaces.
Our portfolio of clients hail from the UK, EMEA, and North America.

URGENCY – We make quick decisions which leads to decisive implementation

Competitive salary
~25 days holiday
~ Birthday day off
~ Company performance related bonus
~ A pension contribution
~ Flexible working - fully remote UK role



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