Senior Service Desk Analyst

3 weeks ago


Chichester West Sussex, United Kingdom Endeavour Recruitment Solutions Full time

Endeavour Recruitment require a Junior Service Desk Analyst for their busy client close to Gatwick Airport in the West Sussex area. You would be trouble shooting and resolving hardware, software and networking issues either over the telephone or desk-side as a 1 st Line Support Analyst.
Previous experience is not essential for this role but a keen interest in IT and a willingness to learn quickly as essential. Previous customer service experience and in particular ITIL awareness or Foundation certified preferred.
The successful candidate will be flexible by nature, enthusiastic and self-motivated. The salary for this role is in the region of £22,000 depending upon experience. In addition to the competitive salary our client provides an excellent benefits package including bonus schemes, healthcare plus much more. Our client welcomes all applications and will provide training for the right candidate if necessary.
ITIL Accreditation or working towards/previous Customer Service experience
Windows 7
MS Office 2010 / 2013
Previous 1 st Line Support Experience
Our Services
We specialise in the recruitment of IT Candidates across Europe including Software Developers, Testers, Analysts, Architects, Project Managers, Program Managers, Systems Engineers, Security Engineers, Network Engineers and Telephony Engineers.



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