Service Desk Analyst
2 weeks ago
Hays are looking for a service desk analyst (2nd line support technician) to join a fast-growing SME MSP provider based near Aston. This role is an on-site position working with a good, strong delivery team.
You must have skills in the following:Expert in Office 365 & Intune with an ability to learn quickly and support end-user devices to a second-line level.
Strong experience working in an environment aligning with ITIL best practices.
Strong Experience of managing Azure AD and Conditional Access.
Experience with patch management.
Experience in a 2nd line service desk role
Experience in training and mentoring
Experience of working with Windows operating system images and maintenance.
Experience troubleshooting application issues, and investigating Servers, applications & GPOs.
Ability to take log files and events, then problem solve, and root cause analysis issues.
Strong problem-solving and investigative skills.
A good understanding of end-user device security principles.
A good understanding of network principals, wireless, Switches and ability to complete troubleshooting.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
#J-18808-Ljbffr-
Senior Service Desk Analyst
4 weeks ago
Chichester, West Sussex, United Kingdom Endeavour Recruitment Solutions Full timeEndeavour Recruitment require a Junior Service Desk Analyst for their busy client close to Gatwick Airport in the West Sussex area. You would be trouble shooting and resolving hardware, software and networking issues either over the telephone or desk-side as a 1 st Line Support Analyst. Previous experience is not essential for this role but a keen...
-
Service Desk Analyst
4 weeks ago
East Grinstead, West Sussex, United Kingdom Endeavour Recruitment Solutions Full timeEndeavour Recruitment require a Service Desk Analyst for their busy client close to Gatwick Airport in the West Sussex area. You would be trouble shooting and resolving hardware, software and networking issues either over the telephone or desk-side. The successful candidate will be flexible by nature, enthusiastic and self-motivated. You should have...
-
Service Desk Analyst
4 days ago
Livingston, West Lothian, United Kingdom eTeam Full timeJob Title: HelpDesk Analyst Location: Livingston, 2 days in the office contract role Italian Speaker Summary: The main function of a Technical Service Desk Analyst is to provide technical assistance to computer system users. A typical technical service desk analyst is responsible for answering questions or resolving computer problems for clients in...
-
Service Desk Analyst
5 days ago
Livingston, West Lothian, United Kingdom eTeam Full timeJob Title: HelpDesk Analyst Location: Livingston, 2 days in the office contract role Italian Speaker Summary: The main function of a Technical Service Desk Analyst is to provide technical assistance to computer system users. A typical technical service desk analyst is responsible for answering questions or resolving computer problems for clients in...
-
Junior Service Desk Analyst
4 weeks ago
Chichester, West Sussex, United Kingdom Endeavour Recruitment Solutions Full timeEndeavour Recruitment require a Junior Service Desk Analyst for their busy client close to Gatwick Airport in the West Sussex area. You would be trouble shooting and resolving hardware, software and networking issues either over the telephone or desk-side as a 1 st Line Support Analyst. Previous experience is not essential for this role but a keen...
-
Senior Service Desk Analyst
4 weeks ago
East Grinstead, West Sussex, United Kingdom Endeavour Recruitment Solutions Full timeEndeavour Recruitment require a Junior Service Desk Analyst for their busy client close to Gatwick Airport in the West Sussex area. You would be trouble shooting and resolving hardware, software and networking issues either over the telephone or desk-side as a 1 st Line Support Analyst. Previous experience is not essential for this role but a keen interest...
-
Junior Service Desk Analyst
4 weeks ago
East Grinstead, West Sussex, United Kingdom Endeavour Recruitment Solutions Full timeEndeavour Recruitment require a Junior Service Desk Analyst for their busy client close to Gatwick Airport in the West Sussex area. You would be trouble shooting and resolving hardware, software and networking issues either over the telephone or desk-side as a 1 st Line Support Analyst. Previous experience is not essential for this role but a keen interest...
-
Service Desk Analyst
2 weeks ago
Solihull, West Midlands, United Kingdom Resourcing Group Full timeHelp Desk Administrator A global Facilities Management Service provider who aim to create a culture of workplace safety and wellbeing Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out...
-
Italian Speaker
6 days ago
Livingston, West Lothian, United Kingdom eTeam Inc. Full timeJob Title: Helpdesk Analyst Location: Livingston, 2 days in the office Contract Inside IR35 Italian Speaker Summary: The main function of a Technical Service Desk Analyst is to provide technical assistance to computer system users. A typical technical service desk analyst is responsible for answering questions or resolving computer problems for...
-
IT Support Analyst
4 weeks ago
Co. West Midlands, United Kingdom Macildowie Associates Full time1 st Line Support Analyst Tamworth/Hybrid - 2/3 days a week from home Above Market Average Salary + Overtime (Paid at Time & a Half) + Paid Microsoft Qualifications Hours: Monday to Friday (flexible start and end times) Working for a highly successful MS Gold Partner IT Managed Services company, the 1 st Line Support Analyst works as part of a team...
-
Hire Desk Controller
3 weeks ago
Co. West Midlands, United Kingdom Speedy Hire Full timeSpeedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job! Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. Based in the depot, the Hire Desk Controlleris a vital part of...
-
Service Desk Analyst
3 weeks ago
Weston-Super-Mare, South West, United Kingdom Matchtech Full timeWe are looking for a candidate to join the Service Desk team within the IT Support department of our client. Permanent, full-time position based from offices in Weston-Super-MareIf your skills, experience, and qualifications match those in this job overview, do not delay your application.The team is pivotal in supporting technology projects and services...
-
Business Systems Analyst
4 weeks ago
Dudley, West Midlands, United Kingdom ALH Recruitment Full timeBusiness Analyst - Stourbridge - 33/36k ALH Recruitment are looking to recruit a Business Analyst with immediate effect for our global leading client based in Stourbridge, Cambridgeshire. Role - Business Systems Analyst The Business Systems Analyst plays a pivotal role within their IT team, focusing on optimizing business operations through the...
-
1st Line Support Analyst
4 weeks ago
Co. West Midlands, United Kingdom Macildowie Associates Full time1 st Line Support Analyst Location: Tamworth/Hybrid - 2/3 days a week from home Salary & Benefits: Above Market Average Salary + Overtime (Paid at Time & a Half) + Paid Microsoft Qualifications Hours: Monday to Friday (flexible start and end times) Overview: Working for a highly successful MS Gold Partner IT Managed Services company, the 1 st Line...
-
Service Desk Admin
2 days ago
Crawley, West Sussex, United Kingdom Pertemps Full timePosition: Temporary Service Desk AdministratorDuration: Ongoing temporary basisLocation: CrawleyHours: 08:30 - 17:00 (Monday to Friday)We're currently seeking a Temporary Service Desk Administrator to join our client on an ongoing basis. In this role, you'll play a crucial part in our service operations, handling email inquiries, taking inbound...
-
Service Desk Agent
2 weeks ago
Wakefield, West Yorkshire, United Kingdom Project People Full timeService Desk Agent (SDA Wakefield - FJ) Wakefield, England Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our...
-
Service Desk Agent
2 weeks ago
Wakefield, West Yorkshire, United Kingdom Project People Full timeService Desk Agent (SDA Wakefield - FJ) Wakefield, England Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our...
-
Service Desk Engineer
4 weeks ago
Chichester, West Sussex, United Kingdom Endeavour Recruitment Solutions Full timeSector: Security Engineers / Consultants Hourly Rate: GBP £30 per hour Job Type: Contract Technologies: Service Desk, ITIL windows 7 MS Office 1st and 2nd line support Exchange Citrix Endeavour Recruitment has an excellent contract opportunity for a Service Desk Engineer for their busy client close to Gatwick Airport in the West Sussex area. You would...
-
Warehouse Analyst
2 weeks ago
Wolverhampton, West Midlands, United Kingdom EA First Compass House Full timeMy client is looking to bring on board and experienced WMS Analyst base din Wolverhampton, to support the 1st and 2nd line IT help desk. My client are a global third party logistics provider, who are looking to bring on board a WMS Analyst based in Wolverhampton to support the team in their continued growth. Provide at location control board support for...
-
Service Desk Administrator
6 days ago
Handsworth, West Midlands, United Kingdom Equans Full timeHelp Desk Operative Location: City Hospital, Dudley Road, Birmingham B18 7QH Length: 3 months temporary contract to perm Shift patterns to be discussed further at interview stage, Working hours will be on a shift basis covering the hours of 07:00 - 19:00. Shift start times will either be 07:00, 09:00 or 10:00 54/hour PAYE Randstad Sourceright, a leading...