Head of Customer Management

2 weeks ago


London, United Kingdom Central School of Ballet Full time €40,000 - €45,000

Central School of Ballet is a world-class centre for professional dance training based in the South Bank arts community in London’s Southwark, led by Executive Director Mark Osterfield and Artistic Director Kate Coyne.
Central offers an intensive conservatoire training in ballet and dance to approximately 130 students (aged 16-19 years) through an FD and BA Hons Top up in Professional Dance and Performance, and an MA in Choreography, validated by the University of Kent. Central is an independent training organisation and charity and from June 2022, registered as a fee cap independent higher education provider with the Office for Students.
Central’s new premises, The Countess of Wessex Studios, is a dynamic hub for the dance industry providing professional training for those aiming for a career in dance, a flourishing Junior School with classes in ballet for children after school in term time, and an Associate Programme for young people aiming for professional dance training. A range of adult dance classes in the evenings and on Sundays provides the chance to improve general fitness and wellbeing.
We are seeking a dance specialist with experience in the teaching and delivery of Higher Education courses, and an interest in ballet, dance and performance in a contemporary context.
The Head of Studies works as part of the Senior Management Team, liaising with students and teaching staff to successfully facilitate the delivery of our HE programmes and awards. They will lead on the management and delivery of the Contextual Studies modules, and support student progression, taking a lead on the organisation of assessments, and supporting staff training and development as required.
Working to the Director of Higher Education, and managing the Learning Development Manager, they will work to support Central School of Ballet’s degree-level vocational training, ensuring that we provide an exceptional educational experience in which our students can thrive.
Equity, Diversity and Inclusion
We recognise that some individuals and communities in our society face obstacles and experience unfair disadvantage. We encourage student applications to our Higher Education courses from all individuals with the talent, potential & dedication to develop the skills required for a professional career in dance. As a member of the Equity, Diversity and Inclusion Working Group, the Director of Higher Education will work collaboratively in progressing & embedding these principles across the organisation.
Monday 6 January 9am
Interviews: week beginning Monday 13 January (TBC)
In line with school policy, this post requires an enhanced disclosure DBS check



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