Client Services Manager

2 weeks ago

Brighton, United Kingdom Better Days Recruitment Full time

Our client is an award winning remote-first digital marketing agency that specialise in Paid Media and SEO.


Due to ongoing growth they are looking for a Client Service Manager that has experience within digital marketing particularly SEO on a permanent basis.


The client services manager is responsible for maintaining excellent client relationships as well as new business development and upselling to existing clients.


Working alongside the senior management team you will ensure all parties are fully aware of all aspects of the work at hand ensuring communication throughout. You will be investigating and resolving any issues that may occur being a key point of escalation for the client and team.


You will have outstanding communication skills with plenty of client communication experience and enjoy meeting clients and building relationships with them


Skills & Experience required;

  • A well-rounded digital marketing skillset with a good understanding of all channels. Specifically search marketing and within that SEO, Paid Search, Display and broader media planning and buying
  • Demonstrated experience in client services management, including new business development and upselling.
  • Proven ability to foster strong client relationships through attentive communication and personalised interactions.
  • Track record of exceeding KPIs/targets related to client retention, satisfaction, and revenue growth.
  • Strong collaborative skills, capable of working effectively with internal teams to address client needs and challenges.
  • Experience representing the company at events, nurturing client relationships and engaging potential prospects.
  • Proficiency in utilising project management and CRM systems to efficiently manage client and new business information.
  • Willingness to contribute to building the sales pipeline by identifying and qualifying leads.
  • Ability to assist in outreach campaigns, utilising various communication channels for engagement.
  • Must be comfortable developing and delivering strategic presentations
  • Experience with and thorough understanding of the elements that underpin a successful search (SEO/PPC) campaign that increases organic search presence
  • A strong knowledge and experience in Microsoft Office/Google products, particularly Microsoft Excel/Google Sheets – PowerPoint/Slides etc are also useful
  • Ability to travel to/from the South-east and London area for socials and client meetings roughly every month.


In return they offer an excellent benefits package plus bonus and a rewarding work environment

  • Client Services Manager

    1 month ago

    Brighton, United Kingdom CV-Library Full time

    Poolhall Recruitment are recruiting for a remote client service manager who can commute to the London/ Brighton area on a monthly basis (1 day per month). Benefits: * Remote working * Quarterly social events * Flexi-time working * Membership in a health cashback scheme * Monthly £45 wellbeing allowance * Co-working fund * A...

  • Client Services Manager

    3 weeks ago

    Brighton, United Kingdom Poolhall Recruitment Ltd Full time

    Poolhall Recruitment are recruiting for a remote client service manager who can commute to the London/ Brighton area on a monthly basis (1 day per month).Benefits: * Remote working * Quarterly social events * Flexi-time working * Membership in a health cashback scheme * Monthly £45 wellbeing allowance * Co-working fund * A personalised development plan *...

  • Client Services Manager

    2 weeks ago

    Brighton, United Kingdom Better Days Recruitment Ltd Full time

    Our client is an award winning remote-first digital marketing agency that specialise in Paid Media and SEO. Due to ongoing growth they are looking for a Client Service Manager that has experience within digital marketing particularly SEO on a permanent basis. The client services manager is responsible for maintaining excellent client relationships as well...

  • Client Services Manager

    3 weeks ago

    Brighton, United Kingdom CV-Library Full time

    Our client is an award winning remote-first digital marketing agency that specialise in Paid Media and SEO. Due to ongoing growth they are looking for a Client Service Manager that has experience within digital marketing particularly SEO on a permanent basis. The client services manager is responsible for maintaining excellent client relationships as well...

  • Client Services Director

    14 hours ago

    Brighton, Brighton and Hove, United Kingdom James Chase Full time

    Based in the UK, particularly in the South-East and London area, we are seeking an experienced Client Services Director to join our team at James Chase, a leading digital marketing agency with a strong focus on Paid Media and SEO. As a key member of our team, you will be responsible for developing and delivering strategies that drive client growth and...

  • Client Services Manager

    2 weeks ago

    Brighton, United Kingdom Better Days Recruitment Full time

    Our client is an award winning remote-first digital marketing agency that specialise in Paid Media and SEO.Due to ongoing growth they are looking for a Client Service Manager that has experience within digital marketing particularly SEO on a permanent basis.The client services manager is responsible for maintaining excellent client relationships as well as...

  • Client Services Manager

    2 weeks ago

    Brighton, United Kingdom Better Days Recruitment Full time

    Job Description Our client is an award winning remote-first digital marketing agency that specialise in Paid Media and SEO. Due to ongoing growth they are looking for a Client Service Manager that has experience within digital marketing particularly SEO on a permanent basis. The client services manager is responsible for maintaining excellent client...

  • Client Services Manager

    2 weeks ago

    Brighton, United Kingdom Better Days Recruitment Full time

    Our client is an award winning remote-first digital marketing agency that specialise in Paid Media and SEO.Due to ongoing growth they are looking for a Client Service Manager that has experience within digital marketing particularly SEO on a permanent basis.The client services manager is responsible for maintaining excellent client relationships as well as...

  • Client Services Professional

    18 hours ago

    Brighton, Brighton and Hove, United Kingdom Tillo Inc Full time

    Job SummaryWe are seeking a Client Services Professional to join our team at Tillo Inc. The successful candidate will be responsible for delivering exceptional customer service, working closely with the Account Management team and suppliers to improve the overall service experience.About the RoleThis is a full-time position based in Brighton, requiring...

  • Client Manager

    1 month ago

    Brighton, United Kingdom Track Record Global Full time

    ABOUT TRGTrack Record Global (TRG) are experts in natural material supply chain assessments, verifying that the legislation in place to protect consumers and the environment is adhered to as well as ensuring that the environmental claims made by our clients are traceable. WHAT WE’RE LOOKING FORWe're looking for an experienced Client Manager to engage...

  • Client Manager

    1 month ago

    Brighton, United Kingdom Track Record Global Full time

    Job Description ABOUT TRG Track Record Global (TRG) are experts in natural material supply chain assessments, verifying that the legislation in place to protect consumers and the environment is adhered to as well as ensuring that the environmental claims made by our clients are traceable.   WHAT WE’RE LOOKING FOR We're looking for an experienced...

  • Client Manager

    1 month ago

    Brighton, United Kingdom Track Record Global Full time

    ABOUT TRGTrack Record Global (TRG) are experts in natural material supply chain assessments, verifying that the legislation in place to protect consumers and the environment is adhered to as well as ensuring that the environmental claims made by our clients are traceable. WHAT WE’RE LOOKING FORWe're looking for an experienced Client Manager to engage with...

  • Excellerate Services Team Lead Manager Role

    3 weeks ago

    Brighton, Brighton and Hove, United Kingdom Excellerate Services Full time

    Team Lead ManagerWe are seeking a skilled Team Lead Manager to join our team at Excellerate Services. In this role, you will be responsible for contributing to the team's success and promoting our company values.About the JobThis is a key leadership position that requires strong organizational skills, effective communication abilities, and a passion for...

  • Client Services Executive

    6 months ago

    Brighton, United Kingdom Tillo Full time

    As a Client Services Executive at Tillo you'll be the voice of our customer, ensuring **best in class Service Delivery**, and making sure our clients feedback and requirements are fed to internal teams, for collaborative project planning and improvement of all of Tillo’s services You will join a world-class team in the business of making people smile. Our...

  • Client Services Coordinator

    2 weeks ago

    Brighton, Brighton and Hove, United Kingdom Blue Pelican Group Full time

    We are seeking a highly motivated Private Client Paralegal to join our team at Blue Pelican Group.Role OverviewThis is an excellent opportunity for a dedicated individual with a passion for the legal sector to work with a well-established law firm in Kent and East Sussex.About the RoleThe successful candidate will be responsible for providing administrative...

  • Client Relationship Manager

    2 months ago

    Brighton, Brighton and Hove, United Kingdom beBee Professionals Full time £30,000 - £45,000

    beBee Professionals is seeking a skilled Client Relationship Manager to join our team in Brighton, United Kingdom. The ideal candidate will have a proven track record of managing client relationships, driving revenue growth, and ensuring customer satisfaction through excellent service.Key Responsibilities:Manage a portfolio of existing clients, ensuring...

  • Client Relationship Manager

    3 months ago

    Brighton, Brighton and Hove, United Kingdom beBee Professionals Full time £30,000 - £45,000

    Account ExecutiveWe are seeking a results-driven Account Executive to join our team at beBee Professionals in Brighton, United Kingdom. As an Account Executive, you will be responsible for managing client relationships, driving revenue growth, and ensuring customer satisfaction through excellent service.Key Responsibilities:Manage a portfolio of existing...

  • Experienced Manager for Disability Services

    5 days ago

    Brighton, Brighton and Hove, United Kingdom SCR Recruitment Services Full time

    We are seeking an experienced and quality-focused Manager to lead a residential service in the Brighton area catering to adults with Learning Disabilities, Autism, and Physical Disabilities.This role offers a competitive salary of £45,000 per annum.About the RoleThe ideal candidate will have prior experience as a Registered Manager, preferably in Learning...

  • Client Success Manager

    4 weeks ago

    Brighton, United Kingdom Trident Computers (U.k.) Full time

    Job Location: Office based BrightonJob Type: PermanentSalary: Competitive, details on applicationAbout UsWith more than three decades of expertise, our team of business and technical consultants brings exceptional knowledge, enthusiasm, and dedication. We take pride in providing dynamic and impactful B2B technology solutions and maintaining strong...

  • Client Relationship Manager

    2 months ago

    Brighton, Brighton and Hove, United Kingdom beBee Professionals Full time £35,000 - £55,000

    beBee Professionals in Brighton is seeking a highly motivated Client Relationship Manager to join our team. The ideal candidate will have a strong understanding of CRM software and client relationship management, with a proven track record of managing and maintaining relationships with existing clients.Key Responsibilities:Develop and execute client...