Excellerate Services Team Lead Manager Role

1 month ago


Brighton, Brighton and Hove, United Kingdom Excellerate Services Full time
Team Lead Manager

We are seeking a skilled Team Lead Manager to join our team at Excellerate Services. In this role, you will be responsible for contributing to the team's success and promoting our company values.

About the Job

This is a key leadership position that requires strong organizational skills, effective communication abilities, and a passion for delivering high-quality results. As a Team Lead Manager, you will play a crucial role in ensuring that our cleaning operations run smoothly and efficiently.

Key Responsibilities:
  • Cleanliness and Presentation: Conduct regular inspections to ensure that all areas meet our cleanliness and presentation standards.
  • Mentorship and Training: Provide guidance and support to our cleaning team members to help them develop their skills and meet our performance expectations.
  • Inventory Management: Monitor and maintain accurate records of cleaning supplies, equipment, and tools to ensure that we have the necessary resources to deliver excellent service.
  • Client Relations: Address and resolve client complaints and issues in a professional and timely manner.
  • Process Improvement: Collaborate with management to identify opportunities for improving our cleaning methods and processes, and implement changes as needed.
  • Compliance: Ensure that all team members comply with company policies and regulations.
Requirements:
  • Leadership Skills: Proven ability to lead and motivate a team to achieve exceptional results.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively with colleagues, clients, and stakeholders.
  • Organizational Skills: Strong organizational skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
Working Conditions:

This role requires working Monday to Friday, 5:30 PM to 10:30 PM. The location is John St, Brighton. Salary: £12.25 per hour.

Benefits:
  • Holiday Entitlement: 20 days holiday entitlement plus 8 bank holidays (pro rata).
  • Employee Assistance Programme: Access to confidential counseling services and other forms of support.
  • Hastee Pay App: Ability to access your earnings quickly and easily through our mobile app.
  • Uniform Provided: A uniform will be provided for you to wear while on duty.
  • Full Training Given: You will receive comprehensive training to ensure you are equipped to perform the requirements of this role.

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