Client Services Professional

17 hours ago


Brighton, Brighton and Hove, United Kingdom Tillo Inc Full time
Job Summary

We are seeking a Client Services Professional to join our team at Tillo Inc. The successful candidate will be responsible for delivering exceptional customer service, working closely with the Account Management team and suppliers to improve the overall service experience.

About the Role
  • This is a full-time position based in Brighton, requiring regular attendance on Tuesdays and Thursdays.
  • The ideal candidate will have proven experience delivering high-quality service to clients, with strong problem-solving skills and excellent communication abilities.
Main Responsibilities
  • Provide outstanding customer service throughout the entire customer journey.
  • Identify key issues and collaborate with the Account Management team and suppliers to enhance the service we offer and receive.
  • Develop engaging content for customers, including retailer-specific guides and collateral.
  • Foster strong relationships both internally and externally at all levels.
  • Manage projects effectively.
What We Offer
  • An estimated annual salary of £27,500 - £32,500.
  • Enhanced annual leave of 26 days per annum.
  • Private Medical care through Vitality.
  • Annual bonus scheme.
  • Access to Tillo's Storefront with discounts & gift card vouchers.
  • Hybrid Working.


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