Current jobs related to Employee Relations Advisor - Waltham - Randstad Enterprise

  • Part Time Customer Service Advisor

    5 months ago

    Waltham Cross, United Kingdom Solstice Full time

    **Part-time Customer Service Advisor** **Location: Waltham Cross, Herts** **Salary: £11,266.13 per annum (pro-rata)** **Shift Pattern**: **2 days per week on 2-week shift pattern (16 hours per week + 30 mins unpaid break)** **Week 1: Monday 9am-5pm (In Office) and Saturday 7am-3pm (Working from Home)** **Week 2: Friday 9am-5pm (In Office) and Saturday...

  • Part Time Customer Service Advisor

    4 months ago

    Waltham Cross, United Kingdom Solstice Full time

    **Part-time Customer Service Advisor** **Location: Waltham Cross, Herts** **Salary: £11,266.13 per annum (pro-rata)** **Shift Pattern**: **2 days per week on 2-week shift pattern (16 hours per week + 30 mins unpaid break)** **Week 1: Monday 9am-5pm (In Office) and Saturday 7am-3pm (Working from Home)** **Week 2: Friday 9am-5pm (In Office) and Saturday...

  • Customer Advisor

    5 months ago

    Waltham Forest, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 20 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour (Inclusive of an 51p per hour, store specific location allowance)** **B&Q Leyton** We believe anyone can improve their home to make life better. Every day, we...

  • Customer Advisor

    4 months ago

    Waltham Forest, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Morning and Evening** **Part time - 20 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 6.00am - 10.00am or 6.00pm - 10.00pm** **£10.60 per hour (Inclusive of an £0.23 per hour, store specific location allowance)** **B&Q Leyton** We believe anyone can improve their home to...

  • HR Advisor

    5 months ago

    Waltham Cross, United Kingdom The One Group Full time

    **I have worked with this client for over 10 years!!! They are looking for an HR Advisor to join them for a 12 month maternity cover, you will need to be onsite in the office in Enfield.** Reporting into the Head of HR, you will manage your own caseload, providing support to their group leaders and management teams on a full range of ER issues including...

  • Health, Safety

    5 months ago

    Waltham Cross, United Kingdom Flynn Full time

    **We are expanding our International Footprint!** If you are interested in working with great leaders in our high performing teams in the UK then this is the role for you! **REPORTING TO: Health and Safety Manager & Project/Contracts Manager** **Purpose of Role** The HSE Advisor is responsible for directing the implementation of the HSE strategy on...

  • Showroom Advisor

    5 months ago

    Waltham Forest, United Kingdom B&Q Full time

    **About the role** **Showroom Advisor** **Full time / Part time - XX hours per week** **Permanent Contract / XX Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £13.28 per hour (Inclusive of an £xx per hour, store specific location allowance)** **B&Q *Enter Store** We believe anyone can...

  • Customer Advisor

    5 months ago

    Waltham Forest, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Stock Flow** **Part time - 20 hours per week** **6 Month Fixed Term Contract** **Shifts available: Monday - Sunday, 6.00pm - 10.00pm** **£10.60 per hour (Inclusive of a £0.50 per hour, store specific location allowance)** **B&Q Leyton** We believe anyone can improve their home to make life better. Every day,...

  • Customer Advisor

    5 months ago

    Waltham Forest, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Stock Flow** **Part Time - 20 Hours Per Week** **3 **Fixed Term Contract** **Shifts available: Monday - Sunday, 6.00am - 10.00am x1, Monday - Sunday 6pm - 10pm x3** **£10.60 per hour (Inclusive of an £0.50 per hour, store specific location allowance)** **B&Q Leyton** We believe anyone can improve their home to...

  • Order Fulfillment and Customer Support Advisor

    4 months ago

    Waltham Cross, United Kingdom Salvo Full time

    Salvo, a leading Italian food wholesaler, is on the lookout for a dynamic Order Fulfillment and Customer Support Advisor to join our passionate team. Based in Cheshunt, our company prides itself on delivering top-quality Italian Products to our valued customers. At Salvo, we're not just about business; we're about creating an experience, and we want you to...

  • Health and Safety Specialist

    4 weeks ago

    Waltham Cross, United Kingdom Salter Grange Full time

    Health and Safety Advisor RoleSalter Grange is seeking a skilled Health and Safety Advisor to implement and maintain a robust HSE strategy for a high-profile data centre project in London. The successful candidate will join a leading specialist electrical contractor with a strong pipeline of work for several years to come.The ideal candidate will have a...

  • Health and Safety Specialist

    4 weeks ago

    Waltham Cross, United Kingdom Salter Grange Full time

    Health and Safety Advisor RoleSalter Grange is seeking a skilled Health and Safety Advisor to implement and maintain a robust HSE strategy for a high-profile data centre project in London. The successful candidate will join a leading specialist electrical contractor with a strong pipeline of work for several years to come.The ideal candidate will have a...

  • Recruitment Agent

    5 months ago

    Waltham, United Kingdom Maximus Services, LLC Full time

    **Description & Requirements** **Be part of something great** Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services...

  • Technical Apprentice

    4 months ago

    Waltham, United Kingdom Sodexo Full time

    Job Introduction As a **Technical Apprentice** with Sodexo, you will support the daily procedures to maintain the integrity, safety, and efficient functioning of plant equipment in **Waltham**. Your training and development will demonstrate how our Technical employees become the go-to individuals, the ones who have the answers to everyone's problems, and the...

  • Customer Service/sales Advisor

    5 months ago

    Waltham Abbey, United Kingdom Robert Lee Distribution Limited. Full time

    **Job description** Robert Lee Distribution Limited is the largest independent distributor of bathroom, kitchen and plumbing products, supplying to retailers in the UK. The ideal person will have good communication skills, be self-motivated, reliable, and have a 'can do' attitude. We can offer a well-established, friendly, and supportive environment, a...

  • Administrator/customer Service Advisor

    5 months ago

    Waltham Abbey, United Kingdom CSS Motors Full time

    Greet customers - Order parts - Invoicing - Prepare estimates - Distribute work to technicians - Book in work - General administration as required Hours are Monday to Friday from 8 till 5.30 and every other Saturday from 8 till 1. The working hours are not flexible. Motor trade experience an advantage. **Salary**: £11.00-£13.00 per...

  • Car Parts Sales Advisor

    5 months ago

    Waltham Cross, United Kingdom Car Spares Cheshunt Full time

    **Job Summary** Car Parts Sales Adviser, answering sales calls and serving at our customer counters. Must have previous experience in this industry. **Responsibilities and Duties** The main role involves answering sales calls and serving at our sales counters. You will need experience in our industry and have a good understanding of the different parts of...

  • Night Manager

    2 weeks ago

    Waltham Abbey, Essex, United Kingdom Marriott International Full time

    Job SummaryThe Night Manager is responsible for overseeing all property operations during the overnight shift, ensuring the highest levels of hospitality and service are provided. This role represents property management in resolving guest or property-related situations, personally assisting in resolving issues and completing tasks.Key...

  • Data Officer

    5 months ago

    Waltham Cross, United Kingdom Goffs Academy Full time

    **DATA OFFICER - JOB DESCRIPTION** JOB TITLE: Data Officer LOCATION: Core base at Goffs-Churchgate Academy. Work in other Trust schools as required GRADE/HOURS: **Term Time plus 4 Weeks** **Core hours**: 8.00am-4.00pm - flexibility may be required on occasion, in line with the needs of the business. **Salary**: H8 PURPOSE: - To support the work of the...

  • Night Operations Manager

    3 weeks ago

    Waltham Abbey, Essex, United Kingdom Marriott International Full time

    Job SummaryThe Night Manager is responsible for overseeing all property operations during the overnight shift, ensuring the highest levels of hospitality and service are provided. This role represents property management in resolving any guest or property-related situation, personally assisting in resolving issues and completing tasks.Key...

Employee Relations Advisor

2 months ago

Waltham, United Kingdom Randstad Enterprise Full time

Job title: Employee Relations Advisor

Location: Waltham - Hybrid ( or Paddington/ Slough/ Remote )

Contract length: 3 month initial contract - Potential to be extended

Shift Pattern: Monday 0 Friday 09.00am - 17.00pm


Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services are currently recruiting for an Employee Relations Advisor on behalf of a global company Manufacturing Company. This is an immediate starting position and ideally a Hybrid position based in Waltham, however could be based in Paddington or Slough areas also.

The successful Employee relations Advisor will join the Associate Relations Team of 6 employees based around the offices above. My client is looking for an experienced Employee Relations Advisor, who is used to contracting in different, large organisatins so can adjust easily to different protocols and procedures. This position requires you to manage large volumes of cases at any given time (around 20 - 25 cases) ; these can vary from Conversations and guidance to disciplinary and grievance level. This is a fantastic opportunity to work for a Global company where you can also learn and develop from a fantastic team around you.

Responsibilities:

  • Working with the Associate Relations (AR) Manager, provide advice and support to line managers; associates and P&O Business Partners on a range of Employee Relations issues including, but not limited to, performance improvement; conduct issues, grievances, sickness absence; flexible working requests and workplace concerns
  • Ensure that Employee Relations investigations are conducted thoroughly; fairly and objectively and in a manner that aligns with our Five Principles; the Associate Concept and legislative requirements.
  • Partner with and coach line managers on performance improvement process and documentation.
  • Provide interpretation of AR policies and processes to Line Managers and Business Partners. Make recommendations regarding policy enhancements and updates as required.
  • Engage with AR Manager and AR Lead on complex, high risk situations for respective Sites/Client Groups.
  • Ensure proper documentation and follow up.
  • Work proactively with the AR Manager on case management levels relating to the segment[s] to ensure workloads are manageable and cases are responded to in a timely manner
  • Participate in weekly case review meetings collaboratively with the rest of the UK/Ireland AR team to help with case management [volumes & distribution]; identify trends and initiate process as required
  • Ensure accurate input into Service Now [SNOW] for case management as required
  • Work in partnership with AR Manager to track and report on segment[s] AR trends proactively.
  • Through the Service to Partnership model, and using AR data and insights, work collaboratively with P&O Business Partners to identify and drive required AR interventions.
  • Develop the skill and capacity of line managers in the AR space to manage people issues effectively and independently. As required, create and deliver AR Capability programs for Line Managers and P&O Business Partners.
  • Provide support as required to the AR Manager on any org change initiatives including org restructures; business transfers; changes to terms and conditions of employment etc
  • Identify AR trends and best practice and partner with the AR Lead as required with appropriate actions
  • Deliver against the AR Strategy and UK/Ireland Priority set – Participate in Local, Regional and Global AR projects as required.
  • Assist with DSAR’s as required in collaboration with internal legal counsel; FeDs & Data Privacy teams
  • Partner with Legal Counsel [internal & external] as required on employment issues
  • Participate in segment SIM/SMART/LM Community calls/meetings as required



Day to Day Operations -

  • Partner with Line Managers to deploy AR processes in line with the 5Ps
  • (Company policies) and Associate concept.
  • Resolve disputes and conflicts in partnership with Line Managers and P&O Business Partners.
  • Leverage best practices, trends and employment law developments to identify areas of improvement and communicate suggestions to AR Manager and AR Lead.
  • Develop and maintain a working knowledge of legal developments and leading industry associate relations practices.

Key Skills/ Experiences -

  • Ideally CIPD qualified and educated to degree level or equivalent.


2. Knowledge/Experience

  • Significant experience working in Employee Relations
  • Strong communication, written and interpersonal skills; ability to work and communicate effectively with a wide range of individuals across all levels of the organization
  • Strong understanding of UK employment law
  • Ability to manage internal and external resources to mitigate risks to the Mars business and reputation
  • Ability to handle and maintain confidential and sensitive information
  • Strong consultancy and problem solving skills
  • Strong conflict management skills
  • Ability to work independently and own discrete areas of responsibility
  • Solid experience in case management, including the use and development of case management and reporting systems.
  • Confident in P&O data analytics and insight generation
  • Team player with customer mindset and interpersonal skills.
  • Ability to build trust and interface effectively and confidently with all levels of associates and LM’s .
  • Experience of coaching managers on performance and conduct matters.
  • Ability to handle and prioritize a high case load.




Please note there may be minimal travel to other sites if required for High level cases.

We are committed to providing equal employment opportunities and encourage all qualified candidates to apply. While the hiring process may not be expedited, we urge all interested candidates to submit their applications promptly to ensure their consideration.

To apply, please follow the instructions on our application portal. We look forward to receiving your application

If this isn’t the role you’re looking for right now, please visit our contractor portal on the Randstad Enterprise website, where you will see all of our live roles and communities to join. Thank You.