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Head of Commercial
3 months ago
We have partnered with a truly unique, ethical fin-tech scale-up (who have grown 100% YoY) through a strong focus on equality and diversity at its core. They are fast becoming a disruptive player in the home-financing sector and are looking for ambitious individuals to join them on their growth journey.
They are on the hunt for an experienced Head of Commercial to add value via expanding into new markets through identifying new commercial opportunities and improving the current customer journey by evaluating key customer metrics (e.g., NPS and CSAT scores). This role is ideal for someone who shares their fundamental value of ethical finance and makes strategic decisions based on Data and MI.
Job requirements:
- Proven experience in a head of commercial or other relevant role.
- Proven experience in Customer Success and/or marketing is essential
- Commercial awareness partnered with a strategic mindset, focused on increasing market share, penetrating new markets and improving the customer journey.
- Experience of market research methods and Data analysis
- Solid knowledge of performance reporting and financial budgeting processes
- Excellent organisational and leadership skills
- Experience of the UK intermediated savings and investment market
- Would like someone preferably with an MBA qualification
Benefits
Salary: up to £90K base + bonus
Hybrid working (Monday, Wednesday and Thursday in office)
Flexible Working
28 Days Holiday, pro-rata
4 Duvet mornings, pro-rata
Family medical cover
Electric Car Scheme
Bike to work scheme