Customer service administrator
4 months ago
Your new company
An opportunity to work for an established, independent organisation with over 30 years' experience in their specialist industry.
Your new role
This position requires a dynamic and proactive person with a can-do attitude to assist the Service Manager in overseeing administration assistance and support to all customers, engineering staff and all others within the business to ensure that the levels of customer “aftercare” are achieved to the required company standards.
Providing coverage for helpdesk
Tracking engineer attendance to meet SLA'S
Scheduling engineers efficiently and effectively
Ensure calls are returned and handled promptly
Ensure established procedures are followed
What you'll need to succeed
Experience in a similar role
Organisational skills
Ability to work on your own and without supervision
Flexible and adaptable with a can - do attitude
Knowledge of CRM systems
Ability to work to deadlines
A sharp eye for detail
Excellent written and verbal communication
Strong IT skills
What you'll get in return
A supportive team
Career Progression
A yearly bonus
Training and upskilling
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
# 4589705
-
Operations Administrator
5 months ago
Watford, United Kingdom Customer Service and Call Centres Full timeJob Title: Operations Administrator **Salary**: up to £25,000 DOE Location: Watford Contract: Permanent Hours: Monday to Friday 8-5pm Company Profile: Our client is a fast growing company which provide legal support to property owners. They pride themselves in providing top end customer service and always committing to their clients to support...
-
Customer Service Administrator
5 months ago
Watford, United Kingdom Sheridan Ward Recruitment Full timeWatford Administration £20k - 23k per year Full time / Permanent Job description Customer Service Administrator Hybrid working £23k We are looking for a Customer Service Administrator to join a growing and highly successful business based in Watford. This company are top of their game in what they do and are currently looking to bring on board a new member...
-
Customer Service Administrator
6 days ago
Watford, United Kingdom CV-Library Full timeWould you like to work for an award winning organisation? Are you keen to build a career within a successful business? Have you got previous customer service experience? Think Specialist Recruitment are delighted to be working with a fantastic organisation based within the Watford area, this successful, growing and award winning client have exciting...
-
Customer Service Administrator
2 months ago
Watford, United Kingdom CV-Library Full timeIt's exciting times for this award winning organisation based in the Watford area! Due to recent acquisition, they are now part of a global business and offering an amazing benefits package and opportunities for career growth and development. If you want to be part of a fantastic team and culture, are able to work from their Watford offices on a hybrid...
-
Customer Service Administrator
5 months ago
Watford, United Kingdom Spy Alarms Ltd Full time**Customer Service Administrator** Rickmansworth, Watford £23,052- £26,000 per annum + commission earnings **Job Purpose** We seek an experienced Customer Service Administrator to join our expanding, established, and successful Service team. As a key member of the team, you’ll provide first-class customer service dealing with engineers, customers,...
-
Customer service administrator
4 hours ago
Watford, United Kingdom HAYS Full timeScheduling engineers, logging jobs on the CRM system Your new company My client is seeking a dynamic and proactive individual with a can - do attitude to join their team as a customer service administrator. The primary goal of this role is to ensure the continuity of customer care and support for the organisation's customer and client base. You will be...
-
Customer Service Administrator
5 months ago
Watford, United Kingdom Carbon Rewind Full timeCarbon Rewind is a national installer of energy efficient measures aimed at reducing heating bills and carbon emissions for homeowners and tenants. We are actively working with energy suppliers and local authorities to improve the thermal efficiency of properties. We are looking for a customer service administrator to provide excellent customer service...
-
Customer Service Administrator
6 months ago
Watford, United Kingdom Carbon Rewind Full timeCarbon Rewind is a national installer of energy efficient measures aimed at reducing heating bills and carbon emissions for homeowners and tenants. We are actively working with energy suppliers and local authorities to improve the thermal efficiency of properties. We are looking for a customer service administrator to provide excellent customer service...
-
Customer Service Administrator
6 months ago
Watford, United Kingdom Carbon Rewind Full timeCarbon Rewind is a national installer of energy efficient measures aimed at reducing heating bills and carbon emissions for homeowners and tenants. We are actively working with energy suppliers and local authorities to improve the thermal efficiency of properties. We are looking for a customer service administrator to provide excellent customer service...
-
Customer Service Administrator
5 months ago
Watford, United Kingdom Carbon Rewind Full timeCarbon Rewind is a national installer of energy efficient measures aimed at reducing heating bills and carbon emissions for homeowners and tenants. We are actively working with energy suppliers and local authorities to improve the thermal efficiency of properties. We are looking for a customer service administrator to provide excellent customer service...
-
Customer Service
6 months ago
Watford, United Kingdom Stormtech Full time**JOB OBJECTIVE** The Customer Service & Administration Specialist will play a key role in Stormtech's UK & European operations. This dynamic position is primarily responsible for delivering exceptional customer service and assistance to our regional wholesale partners, alongside providing vital backend support to our UK based sales team. This position also...
-
Customer service administrator
2 weeks ago
Watford, United Kingdom HAYS Full timeService desk experience / organised / strong customer service skills Your new company An opportunity to work for an established, independent organisation with over 30 years' experience in their specialist ;Your new role This position requires a dynamic and proactive person with a can-do attitude to assist the Service Manager in overseeing administration...
-
Customer service administrator
4 months ago
Watford, United Kingdom HAYS Full timeService desk experience / organised / strong customer service skills Your new company An opportunity to work for an established, independent organisation with over 30 years' experience in their specialist industry. Your new role This position requires a dynamic and proactive person with a can-do attitude to assist the Service Manager in overseeing...
-
Service Administrator
4 weeks ago
Watford, Hertfordshire, United Kingdom Custom Intelligent Security Full timeJob DescriptionThis is a full-time on-site role as a Service Administrator at Custom Intelligent Security. The Service Administrator will be responsible for daily administrative assistance to our Service Helpdesk, Small Works and PPM Team. The Service Administrator will play a key role in maintaining efficient operations and providing excellent customer...
-
Service Administrator
6 months ago
Watford, United Kingdom Parkside Recruitment Full timeHYBRID WORKING - JOINING A GLOBAL LEADER - PROGRESSION WITHIN ROLE Full-time / Hybrid working 3 days office and 2 days at home. *** **Service Administrator Responsibilities**: - Dispatching engineer field work daily such as Repairs, Preventative Maintenance, Installations. - Supporting field service engineers by managing parts ordering and stock...
-
Service Desk Administrator
6 months ago
Watford, United Kingdom Sheridan Ward Recruitment Full timeWatford Administration £28k per year Full time / Permanent Job description Service Desk Administrator £28,000 Watford We are excited to be recruiting for a brilliant and well established company based in Watford, who are looking for a new Service Desk Administrator to join their team! We are looking for someone who has administration experience, who is...
-
Service Administrator
5 months ago
Watford, United Kingdom Sytner Group Full time**About the role** Mercedes-Benz of Watford is looking to recruit a Service Administrator to join their fantastic Aftersales Department. This role is a critical part of the running of a successful Service Department, you will support both the Service Manager and Service Advisors to ensure customers receive the best service. Working as a Sytner Service...
-
Apprentice Customer Service Administrator
2 months ago
Watford, United Kingdom Gap Group Full time**GAP Group Apprentices** are a key in ensuring our Depots have the right level of expertise, today, tomorrow and in future. As an Apprentice Hire & Sales Co-ordinator (HSC) you will be enrolled in a blended learning programme where **you will gain NVQ Level 2 in Hire Desk Operations**through a mixture of on the job experience and online training through a...
-
Service Desk Administrator
6 months ago
Watford, United Kingdom Sheridan Ward Recruitment Full time**Related jobs**: **Service Desk Administrator**: **Watford**: **£25k - 28k per year**: **Featured** **More details** **Shortlist +** **Customer Service Administrator**: **Southall**: **£25k - 26k per year**: **Featured** **More details** **Shortlist +** **Customer Service Administrator**: **Southall**: **£25k per year**: **Featured** **More...
-
Client Administrator
5 months ago
Watford, United Kingdom Service Innovation Group Full time**Job Title**: Client Administrator **Salary**: £24,000 per annum **Location**: Watford **Hours**: Monday to Friday (08.30 - 17.30) **Role Overview** Our client, one of the world’s largest credit card providers, partners with Service Innovation Group to fulfil a key field marketing function within their wider merchant engagement program. The client...