CRM & Loyalty Strategist - Creative Marketing Agency

1 month ago


London, United Kingdom Direct Recruitment Full time

CRM & Loyalty Strategist - Creative Marketing Agency

London & hybrid

£40K to £50K


We're looking for a skilled CRM Planner / Strategist to join a lovely London marketing agency, on a new account. This is an exciting chance to work on their CRM, and rewards programs while contributing to creative excellence.


As part of a collaborative planning team, you’ll work closely with data, social, and influencer departments, delivering insight-driven strategies and culturally relevant creative ideas.


We’re looking for someone passionate about communications, eager to learn, and ready to grow their planning skills in a great creative agency


Key Responsibilities:

  • Develop insightful creative briefs from client needs working on CRM and a loyalty program
  • Drive behaviour change with strategy and insight
  • Collaborate on creative, culturally relevant ideas
  • Create messaging frameworks, testing plans, and performance analyses


Requirements:

  • 2+ years of experience as a planner in a creative agency / marketing agency / CRM agency
  • Strong presentation and storytelling skills
  • Understanding of behavioural science in communications
  • Experience working in CRM or loyalty would be a plus but an interest in this is essential


If you're excited to work with a high-profile brand and grow your planning and strategy skills at an amazing agency then we’d love to hear from you

A lovely CRM planning role



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