CX Strategist or Junior CX Strategist – Leading Creative Agency

Who we areFounded in 2017, Creative CX is a specialist Experimentation Consultancy.We help businesses to optimise, personalise and innovate across the entire customer experience, to drive measurable growth.And we help them establish and scale experimentation programmes so that every team can experiment everywhere. What is the job?We’re lucky to work with...

Job Title: Digital Commerce CX Performance Lead – Global eCommerceLocation: LondonContract: Six Month (possibility of extension)Hybrid workingPurpose of the Role The Digital Commerce CX Performance Lead will drive continuous improvement in online Consumer Experience (CX) for Digital Commerce. This role focuses on generating insights, monitoring performance...

EXCITING NEW ROLEAre you an established healthcare strategist looking for your next challenge? Our client requires a self-starting, ambitious Senior Strategist/Associate Director, who is used to developing scientific strategy with minimal senior support, and adept at building partnerships with stakeholders.You must be proficient at interpreting and...

Mid to senior level strategist role for a someone with experience working in an (ideally network) agency on healthcare and Pharma clients. The role will be working in the wider strategy team under the direction of the Global head of strategy and also under the mentorship of a Strategy director.You will be the go to person for the strategic voice for a high...

Senior Creative StrategistLondonhybrid£60KI'm looking for an agency experienced Senior Creative Strategist for a team based in Central London. Focused on leading the development of integrated campaign strategies, this role will be for a Creative Strategist with a digital first approach.Working with both B2B and B2C brands across FMCG, finance and tech...

CX Operations and Development ManagerSalary: Up to £70k Hybrid Status: Mostly Remote in the office 1-2 days a week.A Client of ours is seeking a CX Operations and Development manager, to be able to lead a team of engineers in managing the operations and support of their contact centre specifically using the NICE CX One platform. You will be responsible for...

Job Title: Senior Talent Strategist / Creative StrategistLocation: London, UK (Hybrid Working)Salary: Competitive, based on experienceRole OverviewOur client is seeking a Senior Talent Strategist / Creative Strategist to work closely with a roster of high-profile talent across entertainment, music, fashion, sports, and culture. This role is focused on...

CX INSIGHT MANAGERSALARY UP TO £70,000LONDON - 2 DAYS A WEEKThe CompanyThis is a well known insurance companyTHE ROLEAs CX Insight Manager, you can expect to be involved in the following:Provide insights into end-to-end customer journeysGather insights from surveys and complaints, delivering true insights, not just data reportsConducts or commissions...

Senior Strategist | Fantastic Creative Agency | £60kMy client is looking for a super smart strategist who's been in the game for at least five years. Someone who's not just good at their job, but loves it. Like, really loves it.We're talking about a B Corp certified agency that's all about innovation, creativity, and making a positive...

A MedTech business is seeking a CX Lead to assess their current customer journey.You will be responsible for ensuring that customers receive clear communication and aftercare after engaging with the business.Responsibilities: Analyse key customer experience metrics, such as cancellation rates, contact rate, NPS, Trustpilot and provide analysis of trends and...

CX INSIGHT MANAGERSALARY UP TO £70,000LONDON - 2 DAYS A WEEK The CompanyThis is a well known insurance company THE ROLEAs CX Insight Manager, you can expect to be involved in the following:Provide insights into end-to-end customer journeysGather insights from surveys and complaints, delivering true insights, not just data reportsConducts or commissions...

CRM & Loyalty Strategist - Creative Marketing AgencyLondon & hybrid£40K to £50KWe're looking for a skilled CRM Planner / Strategist to join a lovely London marketing agency, on a new account. This is an exciting chance to work on their CRM, and rewards programs while contributing to creative excellence.As part of a collaborative planning team, you’ll...

CUSTOMER INSIGHT MANAGER (CX)UP TO £70,000LONDON We're working with leading healthcare insurance company who are looking to build out their CX function with a talent manager. You'll have the chance to with a variety of quantitative and qualitative data and oversee VOC to come up with strategic insights to improve customer experience! THE ROLE:The...

Creative Strategist / Planner – Consumer Brands & Retail Activations Are you passionate about creating campaigns that resonate with consumers and drive impact at retail? Do you have a knack for integrating entertainment partnerships into brand strategies that elevate consumer engagement?We’re looking for a Mid/Senior Creative Strategist to join an...

Senior Strategist - Up to £65k - c£70k p/a1 day / week in London & 1 day / week in Slough Amazing opportunity for a Senior Strategist working for a fantastic agency and on a leading global FMCG brand based in Slough. You'll need to head to the clients office in Slough once per week and also work from London once per week. This role will require the...

Senior Performance Creative StrategistMarket Leading Drinks brand - FMCG Central London (3 days a week in the office) Salary £55k - £65k MKJ Ignite are delighted to be working with one of the fastest growing Drinks brands in the UK. The business is now looking to hire an ambitious Senior Performance Creative Strategist to join the team to deliver...

Senior Strategist | Fantastic Creative Agency My client is looking for a super smart strategist who's been in the game for at least five years. Someone who's not just good at their job, but loves it. Like, really loves it.We're talking about a B Corp certified agency that's all about innovation, creativity, and making a positive impact....

Creative Strategist, Paid MediaFussy are on a mission to banish single-use plastic from your bathroom. We started with the UK’s Highest Rated Refillable Natural Deodorant and were recently named as one the UK’s Top 50 StartUps. Backed by some leading consumer investment funds, we are scaling across channels, territories and products…it’s an exciting...

Senior CRM Strategist £55K to £65K (marketing agency)London and hybridWe're looking for a Senior Strategist with CRM experience to join a great creative marketing agency on a new client.If you’re passionate about CRM, email and rewards programs, this is your chance to work at an amazing agency on an exciting and creative account.As a Senior CRM...

Job title: Creative Strategist Location: Hybrid - Onsite 3 days per week - LondonStart date: ASAP Duration: 6 months Minimum Hourly Rate: £41.83 Our Client’s mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects...