Internal Sales Executive

4 days ago

Bexleyheath, United Kingdom Cibes Lift UK Full time

Purpose of the role:

  • Working in a team of 4, you will be responsible for driving business growth by increasing the number of quotations produced for each of our Sales Areas in the UK.
  • Efficiently process, qualify, and quote new leads generated through our website or by our area sales team.
  • Support the generation of new leads through outbound sales activity to our key audiences.
  • Provide information to potential clients to help them make informed decisions about our lift solutions including price, timeframe & suitability.


Main responsibilities:

  • Follow up, evaluate and qualify incoming leads to determine their potential as qualified sales opportunities.
  • Initiate contact with prospective clients to gather necessary information, understand their requirements, and provide preliminary information about our products and services.
  • Build accurate and competitive lift quotes that meet customer specifications and requirements via our online tool Lift Quoter.
  • Collaborate closely with the Sales Team to provide them with the necessary support, including follow-up on quotations, additional information requests, order processing and appointment scheduling.
  • Utilise our Customer Relationship Management (CRM) system to track and manage leads, quotations, and client interactions.
  • Stay informed about industry trends, competitor offerings, and customer preferences to tailor quotations effectively.
  • Assist Area Sales Team with generating regular reports on quotation activity, conversion rates, and other relevant KPIs to assess and improve performance.
  • Perform product demonstrations for clients when required.
  • Additional/different appropriate responsibilities to ensure the needs of the client and business are best served, at all times.


Skills and knowledge required:


  • Proven experience in a similar role in sales.
  • A dynamic, fast-paced and motivated attitude to converting leads and seeking opportunities to sell.
  • Excellent communication and interpersonal skills.
  • Strong organisational and time management abilities.
  • A customer-focused mindset with a passion for helping clients find the best solutions.
  • Proficiency in using CRM software and Microsoft Office Suite including Dynamics 365 & Business Central.
  • Ability to work independently and as part of a team.
  • Resilience, flexibility, and patience.


Desirable:


  • Knowledge of lift industry products and terminology.

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