Internal Sales

2 weeks ago

Fife, United Kingdom Escape Recruitment Services Full time

Escape Recruitment Services Commercial Division are currently recruiting for our client, a successful and continually growing SME organisation based in Fife; they have an excellent opportunity for an Internal Sales to join them on a permanent basis.


Based within a small but busy team and reporting to the Sales Director, this role will be based fully on site.


Responsibilities Include

  • Handling incoming UK and International sales via telephone call.
  • Responding to written sales enquires received via email, website and online platforms.
  • Providing and following up on quotes for bulk B2B sales.
  • Managing queries sent via social media accounts.
  • Providing product technical information to customers.
  • Resolving any customer issues and complaints.
  • Updating the CRM system.
  • Liaising with internal sales support and logistics teams to ensure order fulfilment.
  • Identifying gaps in the market and targeting new clients &/or distributors.


Background Required

  • Previous experience of working in a similar B2B internal/external sales role.
  • Comfortable working with technical specification and products.
  • Exceptional customer service experience, able to build strong relationships.
  • Ability to work as part of a small team, supporting with varied tasks as required depending on the needs of colleagues and business.
  • Confident IT skills, this should include MS Excel and CRM database systems.
  • Self-motivated and able to use your initiative to complete tasks.

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