Business Analytics and Support Specialist

4 months ago

Fife, United Kingdom Velux Residential Full time

In the VELUX Group, we offer you a world of opportunities and the chance to create a bright future. From the forefront of the sustainable indoor living industry, we enable those who live, work and play under the roof transform their spaces and live a healthier everyday life with more daylight and fresh air.

The VELUX Group is an international, family-owned business with strong financial roots and each year we are able to create real impact by reinvesting in society, our employees and planet through our foundations.
Alongside the rest of our values, “courage” and “mutual respect” define our actions every day and how we wish to contribute to the world.

**Do you have a strong analytical toolbox and flair for data analysis and discovering meaningful business insights? Are you motivated by analysing complex data sets and do you possess a commercial mindset? Are you confident to support our business and management with your analytical skills?**

**We are looking for a Business Analytics and Support Specialist to join our Sales Operations Region North team supporting overall growth of the VELUX business.
Our Sales Operations Team for the Region Northern Europe (markets GB, IRL, DK, SE, NO, DE, AT and CH) supports the regional management team and other stakeholders with meaningful analysis and insights to ensure we are on track with our regional targets and work with the best possible market performance. Based on profound knowledge of the operational business (including product and customer structures) and understanding of the underlying IT systems and data, we ensure that our team can contribute meaningful insights to our management's decisions with standardized reporting and ad hoc requests. Where most of our colleagues are physically located in Hamburg/Germany, this role will act as a local ambassador of our team based in Hørsholm or Glenrothes.

**Your challenges**

You will be tasked with structuring and analyzing data, building a profound business knowledge of VELUX business processes and to be in dialogue with our stakeholders about the findings and further requirements.

In the role you will be responsible for:

- Ad hoc analysis on Turnover, Unit Sales, Sales Force Performance (e.g. visits), CIC and AFS.
- Participate in dialog with Market Director Sales Managers and Regional Operation Management team around relevant KPI’s and Data Insights.
- Take part in local aspects of our dealer bonus process covering coordination, communication and collection of relevant insights and analysis.
- Ensure data quality in our B2B customer master data structures in our ERP and CRM system incl. data cleansing.
- As our team’s “local ambassador” in the market, you are gathering our local stakeholders' requirements as well as other relevant local information for the rest of the team. At the same time, you promote our team’s services portfolio in the market to ensure that we are working in harmonized ways across the region.

**Your qualifications**
As a person you are proactive with a can-do attitude. You have excellent analytical skills and can communicate actionable insights clearly across the organisation in order to help the sales and marketing team make the right data-driven decisions. Moreover, you explain complex topics by excellent visualization and communication skills.

Furthermore, we expect you to have:

- A Master degree within Economics, Business Administration, IT or another relevant field.
- Experience from a data analyst role or similar.
- Experience working with large data sets.
- Strong problem-solving skills & critical thinking.
- Strong reporting and dashboard design skills.
- Excellent time management and multi-tasking skills.
- Advanced skills within Microsoft Power Platform (PowerBI, PowerAutomate and PowerApps).
- Advanced Excel skills.

**Your opportunities**
You will work alongside experienced and passionate colleagues - in a setting where knowledge is shared, and responsibility is given to those who can and will. You will be given great responsibility and through this have the opportunity to influence our data analysis solutions to a large extent.

Our team is characterised by an informal tone, strong feedback culture and respect for each other both as team players and as individuals.

We are a strong value-based company where commitment, thoroughness and mutual respect are among the core values and teamwork and professionalism is essential to the way we work.

**Application and contact**

All inquiries will be treated confidentially

**Equal Opportunity Employer**:
VELUX Residential is fully committed to the concept and practice of equal opportunity in all aspects of employment. To further our goal of equal employment opportunity for all employees and prospective employees, it is the policy of VELUX Residential to recruit, hire, train, and promote persons in all job titles without regard to race, color, religion, sex, age, disability, protected veteran status, national origin,

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