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Refunds and Cash Reconciliation Assistant

4 months ago

Manchester, United Kingdom Adanola Full time

We are growing our team, and looking for a Refunds and Cash Reconciliation Assistant to join our rapidly expanding HQ. As a Refunds and Cash Reconciliation Assistant joining the team, you will play a key role in supporting the internal team in answering any receipts/refunds queries; ensuring that bank accounts are captured and reconciled in a timely manner.



The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.

Responsibilities:


  • of refunds to meet Service Level Agreements
  • resolve queries received from internal teams & external contacts in a professional manner
  • general administrative support to assist in resolving chargebacks
  • recommendations as required to develop refund processes
  • data from payment provider portals (sales, refunds and fees)
  • sales/refunds against cash received
  • journals to the accounting software
  • historic deferred income balances
  • Undertake any other admin tasks as reasonably required


Requirements:


  • to use MS Office (good knowledge of Excel)
  • attention to detail and ability to manage a demanding workload at pace whilst maintaining a high level of accuracy
  • honest and adaptable to changing situations
  • communication skills both verbal and written
  • to effectively plan and organise own workload and work to deadlines
  • to learn and want to progress in a career in accounts
  • a team player and willing to contribute to the overall effectiveness of the finance team
  • Knowledge of NetSuite and Shopify is desirable


Why Adanola?

We're on a mission to becoming everybody's everyday uniform and we need great people with great attitudes to help work towards that. Adanola genuinely cares about the people we employ and as we grow will continue to always put People, Product and Profit, in that order. We're just getting started so you need to be ready to roll your sleeves up and get stuck in but in the most exciting and challenging way.


As well as that, we offer a list of benefits to our Ada employees:

Bonus structure for all employees

Day off on birthday

25-day holiday minimum

An amazing city-centre office space

Subsidised food at Everyday Café

Unlimited free coffee

Flexible workplace

‍ Monthly well-being allowance

Work with a vibrant team

50% staff discount


We also offer study support to help you gain qualifications alongside your working knowledge of Finance