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Retail Store Manager

3 months ago

Colchester, United Kingdom SCS Full time
Description

A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.

Are you great at making people feel comfortable?

Can you lead, inspire and motivate a team?

Are you passionate about customers receiving a first class customer experience?

If the answer is ‘yes’ then we have the role for you

We’re looking for a Store Manager to lead the teams in the A12 area. This would include Colchester, Ipswich and Chelmsford. As a Store Manager, you’ll be expected to manage the day to day operation of the store, manage, coach and develop the team to achieve targets and make sure customers receive first class customer service.

As a Store Manager you can earn up to £49,500.00 with your OTE.

What does the role involve?

Manage the day to day operation of the store
Motivate, coach and support the sales team to hit set targets
Create an environment where every member of the team is valued and supported to do perform at their best
Manage sales budgets and delivery targets
Manage rotas, holidays and sickness
Ensure and provide excellent customer service throughout the store
Deal with customer queries and complaints
Make sure our showrooms are warm, friendly, safe environments for everyone within them
Recruit, train and develop your team
Review and manage your team's performance
Complying with all Health & Safety policies and legislation

Who are we looking for?

If you have the below skills and qualities, we’d love to hear from you
Experience of leading and developing a team in a sales driven environment
People focussed with the ability to inspire your team to deliver results
Organised with excellent attention to detail
Excellent communication and interpersonal skills
A real people person – the ability to build strong relationships with our customers, colleagues and leadership team
Customer focussed with a passion for delivering first class customer service
A team player
Flexibility to work shift patterns
Ability to travel as and when required
Strong work ethic, resilient, self-starter and a can do attitude

What's in it for you?

Competitive salary with excellent bonus potential
Company car or car allowance
33 days holidays including bank holidays
Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more
Colleague Discount
Career progression
Long service awards
Enhanced Maternity, Paternity and Adoption Leave
Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
Medicash – low cost health plans
Virtual GP – Access to a GP service 24/7
Salary finance scheme
Pension Scheme
Death in Service
Life assurance
Cycle to Work scheme
Refer a friend scheme
Health Insurance
INDDM

About ScS
We are one of the UK’s leading sofa specialists, and you can find us on numerous retail parks all over the country.

We have over 100 retail stores, serviced by 9 distribution centres, a Digital Hub based in Coventry and a support centre based in Sunderland. For over a century, ScS has been providing customers with an excellent customer experience, selling beautiful products with outstanding value, quality and choice. Our primary product focus helping customers to create the home they’ll love and that’s where you come in…

At ScS, we are committed to fostering an inclusive and equitable workplace where everyone feels valued and respected. We believe that diversity in our workforce strengthens our company, sparks innovation, and drives success.

We welcome applications from individuals of all backgrounds, including but not limited to race, ethnicity, gender, age, religion, disability, sexual orientation, and veteran status. Our aim is to create a supportive environment where every team member has the opportunity to reach their full potential and contribute to our shared goals.

If you share our passion for equality and diversity and want to be part of a team that values your unique contributions, we encourage you to apply and join us on our mission to make a difference.

Our hiring process

Stage 1: Applied
Stage 2: Review
Stage 3: Interview
Stage 4: Hired