Store Manager

2 months ago


Colchester, Essex, United Kingdom Hotel Chocolat Group plc Full time
About the Role

Hotel Chocolat Group plc is seeking a highly skilled and experienced Store Manager to lead our retail team and drive sales growth in our stores.

Key Responsibilities
  • Provide exceptional leadership to inspire and motivate the retail team to achieve sales targets and deliver exceptional customer service.
  • Develop and implement effective sales strategies to drive revenue growth and maximize commercial opportunities.
  • Collaborate with the Assistant Store Manager to ensure seamless store operations and maintain high standards of customer service.
  • Identify and capitalize on opportunities to improve store performance, including optimizing visual merchandising, inventory management, and staff training.
Requirements
  • Proven experience in a retail leadership role, preferably in a luxury or premium brand environment.
  • Strong business acumen and ability to analyze sales data to inform business decisions.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Passion for delivering exceptional customer service and driving sales growth.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career development and progression within the company.
  • A dynamic and supportive work environment.
  • 50% unlimited staff discount on Hotel Chocolat products.
  • 70% discount on a stay at our Hotel in St Lucia.

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