Store Manager

6 hours ago


Colchester, Essex, United Kingdom Hotel Chocolat Group plc Full time
Job Title: Store Manager

Hotel Chocolat Group plc is seeking a highly skilled and experienced Store Manager to lead our retail team and drive sales and customer satisfaction.

About the Role:
  • Provide exceptional leadership and coaching to the retail team to achieve sales and customer satisfaction targets.
  • Drive store sales and profit plan through effective implementation of promotions, offers, and marketing initiatives.
  • Maximise commercial opportunities in-store and exceed sales targets and KPIs.
  • Support the Assistant Store Manager in providing excellent customer service and ensuring a positive in-store experience.
Requirements:
  • Proven experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer.
  • Natural leadership qualities to inspire and motivate the team.
  • A passion for chocolate and a commitment to delivering exceptional customer service.
What We Offer:
  • Incentives based on performance.
  • 50% unlimited staff discount to treat yourself and your friends and family.
  • 70% discount off a stay in our Hotel in St Lucia.
  • Flexible working arrangements to balance work and family/home life.
  • A chance to work in an exciting, innovative, and expanding company.

We are committed to creating a positive and inclusive work environment where everyone feels valued and supported. If you are a motivated and experienced retail professional looking for a new challenge, please click Apply and we will be in touch.


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