See more Collapse

Customer Service Advisor

1 month ago

Liverpool, United Kingdom Olleco Full time
Customer Service Advisor (12 month Fixed Term Contract)

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

Liverpool, Merseyside

£24,752 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include Pension, BUPA Medical Cash Plan, Life Assurance, 22 Days’ Holiday (rising with service)

We are recruiting for an office based Customer Service Advisor to join a friendly, focused and supportive team.

Olleco operates in the recycling and renewable energy sector, meaning the successful candidate will become part of a company making a difference in the fight to impact climate change.

As a Customer Service Advisor at our Liverpool depot, you’ll help Olleco deliver a fantastic customer experience, working alongside operational departments to put the customer at the heart of everything we do.

A little bit about the role:

This is a phone-based customer service role taking inbound and making outbound calls. Most of the work is computer based with lots of communication and collaboration with colleagues.

You’ll be delivering amazing customer service by building rapport with our customers
There will be opportunities to grow the business and earn commission through the acquisition of new customers
We look to proactively manage our customers accounts, identifying and resolving any potential issues in creative and responsive ways
You’ll work alongside the operations team to make our service as efficient as possible while continuing to deliver an excellent service to our customers

What we are looking for:

Previous experience in a customer service or sales role, ideally phone based but that isn’t essential
Previous experience of working on computer and phone systems
The ability to follow and understand a set process
Good written and verbal communication skills
Ability to work in a busy office environment
GCSEs in English and Maths at grade C /4 or equivalent

With over 1,000 colleagues in multiple sites nationwide Olleco offers stability and opportunity for developing your future career.

Within a diverse and inclusive environment, you will have the chance to contribute to our H&S culture and help us maintain our reputation for operational excellence.

If you are interested in joining the Olleco team, please apply for the role of Customer Service Advisor via the button shown below and we look forward to hearing from you.

Other organisations may call this role Customer Service Executive, Customer Service Assistant, Customer Service Rep, Customer Support Advisor, Customer Support Representative, Customer Care Advisor, or Customer Service Administrator.

We have other current jobs related to this field that you can find below

  • Call Centre Customer Service Advisor

    2 months ago

    Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The...

  • Call Centre Customer Service Advisor

    2 months ago

    Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The...

  • Customer Sales Advisor

    3 months ago

    Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and supportive. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Regular social events Customer Sales Advisor **Skills & Requirements** - Previous experience in customer service or sales is preferred...

  • Customer Service Advisor

    2 months ago

    Liverpool, United Kingdom Crown Commercial Service Full time

    **Position**:Customer Service Advisor **Band**:1 **Salary**: £22,758 **Location**:Liverpool/Birmingham/Newport/Norwich **Term**:Fixed Term (12 months) **Closing Date: 25/07/23** - Do you want to work in a busy, successful environment and join an innovative organisation? Are you looking for a role that will support you and develop your skills within...

  • Customer Service Advisor

    2 months ago

    Liverpool, United Kingdom Crown Commercial Service Full time

    **Details**: **Reference number**: - 328363**Salary**: - £24,465- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer**Contract type**: - Fixed Term**Length of employment**: - Until Aug 24**Type of role**: - Contact Centre**Working pattern**: - Flexible working, Full-time**Number of jobs...

  • Call Centre Customer Service Assistant

    3 months ago

    Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The...

  • Call Centre Customer Service Assistant

    2 months ago

    Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The...

  • Customer Service Advisor

    1 month ago

    Liverpool, United Kingdom Service Care Solutions Full time

    Job Title: Customer Service AdvisorLocation: LiverpoolContract: Temp - ongoingSalary: 14.86 Umbrella p/h Service Care Solutions are looking for a Customer Service Advisor for our clients in Liverpool. You will be responsible for delivering excellent customer service and provide resolutions o enquiries.Key Responsibilities: To oversee individual inquiries,...

  • Customer Service/till Operator

    2 months ago

    Liverpool, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Liverpool. We are professional, customer-centric and social. Our work environment includes: - Growth opportunities - Regular social events - Relaxed atmosphere - Casual work attire The duties will include: - Providing a prompt and courteous member service - Assisting the Front-End Assistant...

  • Customer Service/till Operator

    2 months ago

    Liverpool, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Liverpool. We are professional, customer-centric and social. Our work environment includes: - Growth opportunities - Regular social events - Relaxed atmosphere - Casual work attire The duties will include: - Providing a prompt and courteous member service - Assisting the Front-End Assistant...

  • Customer Service Advisor

    2 months ago

    Liverpool, United Kingdom Hire-online Full time

    We’re recruiting for Customer Service Advisors Hybrid (with remote working). **Customer Service Advisor benefits**: - 9% employer contributed pension - 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover - Additional optional Health and Dental insurance - Generous holidays - Buy as you earn share scheme -...

  • Customer Sales Assistant

    3 months ago

    Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are collaborative, inclusive and customer-centric. Our work environment includes: - On-the-job training - International workforce - Company perks - Safe work environment **Sales Assistant** Switch Advisor Ltd is seeking a Sales Assistant to join our team in Liverpool on a Full-time...

  • Customer Service Advisor

    2 months ago

    Liverpool, United Kingdom People Solutions Resourcing Full time

    **Customer Service Advisor** **Monday - Friday: 09.00AM - 5.00PM** **Pay Rate: £10.42PH ( Overtime rate of double time on bank holidays and time and a half on weekeds)** **What's in it for me?** People Solutions are currently recruiting for experienced Inbound Customer Service Advisor's for our client based in Liverpool Our client is currently on the...

  • Customer Service Advisor

    2 months ago

    Liverpool, United Kingdom Olleco Full time

    **Customer Service Advisor** **Liverpool, Merseyside** **£23,400 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include Pension, BUPA Medical Cash Plan, Life Assurance, 22 Days’ Holiday (rising with service), Enhanced Maternity / Paternity pay after qualifying service.** We are recruiting for an office based Customer...

  • Customer Service Advisor

    2 months ago

    Liverpool, United Kingdom The Candidate Full time

    **Customer Service Advisor - Liverpool (3 days office/2 days home) - £23,000** Having built themselves a large, international fanbase, our client is at the top of their game and the only beauty retailer that’s on everyone’s minds. As they continue their quest for global domination, the company is looking to hire an ambitious Customer Service...

  • Customer Service Advisor

    2 months ago

    Liverpool, United Kingdom Back 2 Work Complete Training Full time

    We’re recruiting for Customer Service Advisors to earn up to £25,750 per annum.Customer Service Advisor benefits: * Parents can work flexible hours, at many locations. We’ll also organise networking with other parents in the ‘family@bosch’ forum. * If you’re posted abroad, we’ll support your partner with finding a job, look-and-see trips,...

  • Customer Service Advisor

    2 months ago

    Liverpool, United Kingdom Back 2 Work Complete Training Full time

    We’re recruiting for Customer Service Advisors to earn up to £25,750 per annum.Customer Service Advisor benefits: * Parents can work flexible hours, at many locations. We’ll also organise networking with other parents in the ‘ ’ forum. * If you’re posted abroad, we’ll support your partner with finding a job, look-and-see trips, language courses...

  • Customer Service Advisor

    2 months ago

    Liverpool, United Kingdom Olleco Full time

    Liverpool, L20 8PD - £23,340 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include pension, BUPA medical cash plan, life assurance, 22 days’ holiday (rising with service), enhanced maternity / paternity pay after qualifying service. **Location** - Liverpool **Job Sector** - Customer Service **Salary** - £23,340 basic...

  • Customer Service Advisor

    4 weeks ago

    Liverpool, United Kingdom Olleco Full time

    Customer Service Advisor (12 month Fixed Term Contract)Liverpool, Merseyside£24,752 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include Pension, BUPA Medical Cash Plan, Life Assurance, 22 Days’ Holiday (rising with service)We are recruiting for an office based Customer Service Advisor to join a friendly, focused and...

  • Customer Service Advisor

    2 months ago

    Liverpool, United Kingdom Webrecruit Full time

    Liverpool, L20 8PD £23,340 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include pension, BUPA medical cash plan, life assurance, 22 days’ holiday (rising with service), enhanced maternity / paternity pay after qualifying service. We are recruiting for an office-based Customer Service Advisor to join a friendly, focused...