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Customer Service Advisor
3 months ago
Customer Service Advisor benefits:
* Parents can work flexible hours, at many locations. We’ll also organise networking with other parents in the ‘ ’ forum.
* If you’re posted abroad, we’ll support your partner with finding a job, look-and-see trips, language courses and further training grants.
* If you care for relatives, we offer both short and long-term solutions, e.g. part-time.
* Access to our ‘befit’ program that covers physical and mental health; from workplace design through to return-to-work integration management.
* In addition, you‘ll receive an all-inclusive package of additional benefits that only a global multiplayer can offer.
Customer Service Advisor role:
* Provide a tailored, friendly and professional service, with the customer firmly at the heart of what you do.
* Handle all customer interactions in a prompt, professional and knowledgeable manner.
* Engage with customers to gain a full personal understanding of the customer requirements in line with our quality standards to deliver a World Class experience.
* Provide a value add service that enhances the customer experience and builds our brand and service reputation.
* Capture, maintain and ensure quality of customer data.
* In emergency situations you will correspond with rescue workers.
* Highlight and escalate issues as necessary.
Training is included to prepare you for this role
Customer Service Advisor pay:
£25,750 per annum