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    4 weeks ago

    Liverpool, United Kingdom Back 2 Work Complete Training Full time

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    Liverpool, United Kingdom CV-Library Full time

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Customer Service Advisor

3 months ago

Liverpool, United Kingdom Back 2 Work Complete Training Full time

We’re recruiting for Customer Service Advisors to earn up to £25,750 per annum.Customer Service Advisor benefits: * Parents can work flexible hours, at many locations. We’ll also organise networking with other parents in the ‘family@bosch’ forum. * If you’re posted abroad, we’ll support your partner with finding a job, look-and-see trips, language courses and further training grants. * If you care for relatives, we offer both short and long-term solutions, e.g. part-time. * Access to our ‘befit’ program that covers physical and mental health; from workplace design through to return-to-work integration management. * In addition, you‘ll receive an all-inclusive package of additional benefits that only a global multiplayer can offer.Customer Service Advisor role: * Provide a tailored, friendly and professional service, with the customer firmly at the heart of what you do. * Handle all customer interactions in a prompt, professional and knowledgeable manner. * Engage with customers to gain a full personal understanding of the customer requirements in line with our quality standards to deliver a World Class experience. * Provide a value add service that enhances the customer experience and builds our brand and service reputation. * Capture, maintain and ensure quality of customer data. * In emergency situations you will correspond with rescue workers. * Highlight and escalate issues as necessary.Training is included to prepare you for this roleCustomer Service Advisor pay:£25,750 per annum