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Service Coordinator

3 months ago

Watford Hertfordshire, United Kingdom Nicholas Associates Full time
Position : Service Coordinator

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.

Sector : Engineering Services

Location : Watford

Salary : £30,000

Our client is seeking a Maintenance Coordinator at their brand-new office based in Watford. In this role you will assist in managing and coordinating the compliance and maintenance requirements. The successful candidate must be adept in multitasking and be able to perform a wide range of tasks.

As the successful Maintenance Coordinator your duties will include:

First point of contact for clients, either via the phone or email
Log and track all reactive maintenance events onto the in-house system
Manage works through to completion
Liaise with contractors/suppliers and engineers
Chase above where needed to ensure they meet issued KPI's
Follow up on all maintenance activities
To manage the compliance safety database and highlight shortfalls
Ensuring complaints are escalated to the appropriate manager
Assist in the preparation of monthly reports and statistics
First point of contact for third party vendors regarding any compliance issuesSkills:

Must have excellent customer service skills
Must be proficient in Microsoft Office (especially Excel and Outlook)
Knowledge of engineering services/facilities management
Knowledge and experience of working within engineering services
Ideally hold a driving licence and live in commuting distance to the office