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Service Coordinator

2 months ago

Watford, Hertfordshire, United Kingdom Group 1 Automotive Full time

Job Summary

We are seeking a highly organized and detail-oriented Service Coordinator to join our team at Group 1 Automotive. As a Service Coordinator, you will play a critical role in ensuring the smooth operation of our service department, providing exceptional customer service, and maintaining accurate records.

Key Responsibilities

  • Coordinate and manage service appointments, ensuring timely and efficient completion of work orders.
  • Communicate effectively with customers, responding to their inquiries and resolving any issues in a professional and courteous manner.
  • Maintain accurate and up-to-date records of customer interactions, service history, and vehicle details.
  • Collaborate with the service team to ensure seamless communication and efficient workflow.
  • Perform administrative tasks, such as data entry and report generation, to support the service department's operations.

Requirements

  • Full UK Driving Licence
  • Motor Industry experience is preferable
  • Ability to work independently and as part of a team
  • Excellent communication and organizational skills

About Group 1 Automotive

Group 1 Automotive is a leading automotive retailer with a strong presence in the UK and the US. We pride ourselves on our commitment to exceptional customer service, state-of-the-art facilities, and a comprehensive benefits package. As a Service Coordinator, you will be part of a dynamic team that values professionalism, respect, integrity, transparency, and teamwork.